Operations Supervisor - Distribution
About The Position
The Operations Supervisor at DHL Supply Chain is responsible for supporting smooth, efficient warehouse operations and implementing processes that optimize operations. The role leads frontline associates, promotes a safe and productive work environment, and contributes to the success of the organization. The position involves monitoring operational performance and fostering communication, collaboration, inclusion, and teamwork. DHL Supply Chain North America operates more than 500 facilities, employs over 50,000 associates, and manages over 150 million square feet of warehouse space. The organization describes its environment as business casual, with a focus on teamwork, associate development, training, and continuous improvement.
Requirements
- Bachelor’s degree or equivalent experience is preferred.
- At least 1 year of operations experience in a lead, supervisor, or management role is preferred.
- At least 1 year of logistics industry experience is preferred.
- Staff management, workload planning, objective setting, and organizational skills are preferred.
- Supervisory experience is preferred.
Nice To Haves
- Bachelor’s degree or equivalent experience.
- At least 1 year of operations experience in a lead, supervisor, or management role.
- At least 1 year of logistics industry experience.
- Staff management, workload planning, objective setting, and organizational skills.
- Supervisory experience.
Responsibilities
- Lead, motivate, and develop frontline associates through coaching, guidance, and support, while building a culture of inclusion and belonging.
- Promote compliance with health and safety regulations and foster heightened safety awareness.
- Monitor KPIs and operational metrics to track performance and identify improvement opportunities.
- Provide management with regular reports and analysis of achievements, challenges, and recommendations for improving warehouse operations.
- Encourage open communication and collaboration through regular dialogue between leadership and associates.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription benefits
- Discounted stock purchase
- 401(k)
- Generous paid time off policy
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What This Job Offers
Job Type
Full-time
Career Level
Manager
