Operations Supervisor Mankato
About The Position
The Operations Supervisor oversees and directs the operation and maintenance of the natural gas system according to established plans, policies, and procedures. Areas of responsibility may include construction and maintenance, meter installation, welding, leak survey, cathodic protection, regulation, odorization, and measurement. The role ensures compliance with federal, state, and local regulations and supports safe, reliable, and adequate energy service to customers. The supervisor coaches and develops employees, supports individual and team performance, and contributes to Natural Gas Operations’ strategic objectives. Responsibilities also include budgeting, contract administration, records and audit readiness, work-order and maintenance processes, fleet and materials coordination, technology evaluation, invoice and timekeeping approvals, employee training, cross-functional coordination, customer relations, and safety oversight. The role participates in the Emergency Operation Plan, handles after-hours callouts as required, and may supervise emergencies at any time of day, night, or weekend. The position requires a business administration degree from an accredited college or university, or equivalent years of service and leadership experience, and three years of leadership experience in natural gas system delivery, distribution, maintenance, or a related environment. SAP experience is preferred. Work may be indoors in an office and outdoors at field installation sites, with occasional exposure to weather, equipment, and noise. The role may involve overtime, rotating shifts, emergency response, and occasional overnight travel.
Requirements
- Business Administration degree from an accredited college or university, or equivalent years of service and leadership experience.
- Three years of leadership experience in natural gas system delivery, distribution, maintenance, or a related environment.
- Ability to operate a personal computer and common office equipment using manual dexterity.
- Ability to safely operate a motor vehicle daily or for extended periods and enter and exit the vehicle unassisted.
- Ability to exert up to 10 pounds of force occasionally and minimal force frequently to lift, carry, push, pull, or otherwise move objects.
- Ability to communicate in writing and verbally, in person or through equipment such as a telephone.
- Ability to participate in the Emergency Operation Plan and be included in the random drug-screen pool for DOT safety-sensitive positions.
- Ability to work regular hours with occasional or mandatory overtime and possible rotating shifts; respond to emergencies or callouts, including returning to work while off duty; and travel overnight occasionally.
Nice To Haves
- Experience working with SAP.
Responsibilities
- Observe, coach, and develop employees to improve individual and team performance and foster a cohesive team environment.
- Conduct timely and effective performance discussions.
- Uphold the corporate affirmative action commitment and ensure compliance with applicable federal, state, and local laws.
- Implement and monitor the Natural Gas Operations strategic plan, ensuring customer-driven, safe, cost-effective, and compliant results.
- Develop department goals, expense and capital budgets, and administer collective bargaining contracts in support of department, company, and corporate objectives.
- Maintain departmental records and support internal and external audits as needed.
- Manage work orders and supervise departmental processes to ensure compliance with regulations.
- Support the creation and implementation of maintenance plans to meet regulator or code requirements.
- Coordinate fleet maintenance and maintain adequate materials, equipment, tools, and supplies for work completion.
- Evaluate and test new technology to support innovation and results.
- Process invoices and expense reports and approve daily timesheets.
- Ensure employees are trained and qualified for assigned job activities.
- Collaborate with Engineering and other departments to ensure system replacements, modifications, and repairs meet compliance requirements.
- Manage activities cost-effectively to support customer satisfaction; build relationships with internal and external customers and resolve complaints promptly and constructively.
- Implement and administer policies and procedures that promote a safe environment for customers, employees, and the public.
- Supervise emergency situations that may occur at any time of day, night, or weekend.
- Participate in weekly after-hours callout as required, promote employee safety awareness, and ensure safety equipment is available.
- Participate in CenterPoint Energy’s Emergency Operation Plan.
Benefits
- Medical, dental, and vision benefits.
- Health Savings Account with a company contribution.
- Health and dependent-care Flexible Spending Accounts.
- 401(k) savings plan with a dollar-for-dollar company match up to 6% and a 3% company contribution regardless of employee contribution.
- Flexible work schedule, paid holidays, and paid time off.
- Paid training.
- Professional growth and development programs, including tuition reimbursement.
- Life, AD&D, and disability coverage.
- Employee Assistance Program.
- Transit subsidies.
- Access to fitness club discounts and an on-site wellness center at the Houston headquarters.
- Competitive pay.
- Benefits eligibility beginning on the first day.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
