Operations Supervisor – LTL Freight | San Diego, CA

Oak Harbor Freight Lines•San Diego, CA
•$80,000 - $90,000

About The Position

Oak Harbor Freight Lines is hiring an Operations Supervisor to support its LTL freight operations in San Diego, California. The role provides leadership to drivers, dock workers, and office staff, and oversees pickup and delivery and linehaul operations to keep freight moving efficiently and on schedule. The supervisor dispatches drivers, optimizes routes, reviews payroll timecards, oversees outbound dock activity, and ensures accurate documentation and data in company systems. The position also supports safety, training, customer service, team performance, and operational improvements. The supervisor may cover various shifts as needed to provide consistent operational support.

Requirements

  • 1–2 years of experience in a supervisory or customer-facing role; transportation experience is ideal.
  • Strong problem-solving skills, especially in time-sensitive situations.
  • Ability to manage and motivate a team to meet performance goals.
  • Excellent communication and customer service abilities.
  • Proficiency in MS Office, including Word, Excel, and Outlook.
  • Strong organization and ability to balance multiple priorities effectively.

Nice To Haves

  • LTL experience preferred.
  • AS400 experience is a bonus.

Responsibilities

  • Provide leadership to drivers, dock workers, and office staff in alignment with company culture and policies.
  • Supervise and support pickup and delivery (P&D) and linehaul operations to ensure freight moves efficiently and on schedule.
  • Dispatch drivers for pickups and deliveries, optimize routes, and verify accurate documentation.
  • Manage payroll functions, including reviewing and approving timecards.
  • Oversee outbound dock operations and ensure freight is loaded, staged, and handled properly.
  • Enforce safety protocols, operational procedures, and compliance standards.
  • Conduct monthly driver safety meetings and support training initiatives.
  • Address customer inquiries, schedule freight pickups, and resolve shipment delays or misroutes.
  • Monitor operational metrics and implement efficiency improvements.
  • Manage team performance through accountability, coaching, and disciplinary actions as needed.
  • Use OHFL systems to maintain data accuracy, resolve operational issues, and support smooth workflows.
  • Cover various shifts as needed to ensure consistent operational support.

Benefits

  • Comprehensive medical, dental, and vision insurance with multiple plan options.
  • Employee-only coverage pays up to 2% of gross income.
  • Family coverage pays up to 4% of gross income.
  • 401(k) with a 100% match up to 5% of the employee’s contribution.
  • Accrue 80 hours of PTO within the first 11 months.
  • Holiday pay after 90 days.
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