Operations Supervisor - Afternoons

Old Dominion Freight Line•Canton, OH

About The Position

Old Dominion Freight Line is hiring an Operations Supervisor to manage a shift or section in a service center. The supervisor is responsible for meeting department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees in a fast-paced freight operation, supports continuous improvement, and coordinates with service center management to achieve business objectives. The position works the afternoon shift, Monday through Friday; days and shifts may change based on scheduling and business needs.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of operations experience, preferably in the transportation industry.
  • Working knowledge of AS400 and Microsoft Office.
  • Good verbal and written communication skills.
  • Strong interpersonal skills.
  • Availability to work assigned shifts as needed in response to customer pickup and delivery schedules.

Nice To Haves

  • Some college.
  • Supervisory experience.
  • Bachelor’s degree.

Responsibilities

  • Monitor employee safety each day and provide training on safety processes as needed.
  • Monitor and evaluate safe, efficient freight planning, loading, and unloading throughout the shift.
  • Teach safe lifting techniques and use safe lifting practices as needed.
  • Maintain shift housekeeping to support safety and productivity.
  • Manage, assign, and supervise pickups and deliveries, making effective use of employees and equipment while meeting company and customer expectations.
  • Work closely with service center management to align on daily, weekly, monthly, and yearly business objectives.
  • Provide instruction, analysis, suggestions, and ideas to improve operations within the shift, department, and facility.
  • Give employees continual positive and constructive feedback regarding productivity and shipment performance.
  • Conduct daily inspections for compliance with local, state, and federal safety regulations, OSHA requirements, and DOT requirements.
  • Ensure trailers are loaded correctly for safe freight transport.
  • Pursue continuous improvement across service center operations.
  • Operate AS400, BLU, DYMS, and other company computer and freight-monitoring systems.
  • Complete forklift job training and operate a forklift as necessary.
  • Conduct daily shift meetings.
  • Make timely, informed decisions based on volume levels and communicate schedules to affected employees.
  • Inspect tools and equipment for safe working condition and direct correction of improper or adverse conditions.
  • Ensure compliance with company and government regulations.
  • Work assigned shifts as needed and remain available according to customer pickup and delivery schedules.
  • Use company technology to monitor shipment locations and communicate throughout the day with associates, customers, and team members.
  • Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
  • Manage department staff, including hiring and disciplinary actions.

Benefits

  • Health benefits, including a zero-premium medical plan for employee-only coverage.
  • Vision and dental coverage.
  • Short-term and long-term disability.
  • Flexible spending accounts.
  • 401(k) retirement plan with company match and an additional annual discretionary match opportunity.
  • Life insurance.
  • Wellness program.
  • Tuition reimbursement for drivers and technicians.
  • Training and growth opportunities.
  • Career advancement through a promote-from-within philosophy.
  • National career opportunities at more than 260 service centers.
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