RECEPTIONIST - Afternoons

Integritus Healthcare•Peabody, MA

15h

About The Position

The Receptionist performs assigned administrative duties in accordance with established procedures and supervisor direction to help maintain an effective administrative program at Pilgrim Rehab. The role serves as a front-desk point of contact for visitors, patients, residents, and staff. The schedule is Monday through Thursday, 2 p.m. to 6 p.m. Duties include handling correspondence and records, answering phones, making appointments, routing mail and messages, receiving and screening visitors and callers, and carrying out reception, admitting, and switchboard tasks as needed. The Receptionist may also support committees and perform other administrative duties as directed. Duties and responsibilities may change to meet facility needs.

Requirements

High school diploma or equivalent.
Ability to read, write, speak, and understand English.
Ability to make independent decisions when circumstances warrant.
Ability to deal tactfully with personnel, residents, visitors, and the general public.
Ability to work harmoniously with other personnel.
Ability to follow written and oral instructions.
Patience, tact, a cheerful disposition, and enthusiasm, with willingness to interact with residents, staff, and visitors according to their maturity level.
Knowledge of secretarial duties and related equipment.

Responsibilities

Type, file, and distribute correspondence as directed.
Answer telephone calls, make appointments, run errands, and take and deliver messages as directed.
Sort, distribute, and route incoming mail to appropriate residents, departments, or personnel.
Prepare letters, reports, statements, meeting minutes, and agendas as necessary or directed.
Maintain files and other records as directed.
Receive and screen office visitors and telephone calls as necessary.
Perform admitting, reception, telephone, and switchboard duties as necessary or directed.
Perform unscheduled administrative tasks as directed.
Serve as secretary to facility committees as necessary or directed.
Perform other related duties and responsibilities needed to meet facility needs.