Operations Supervisor – Early Career / Recent College Graduate
About The Position
ShipMonk is seeking early-career talent to join our Louisville fulfillment operations as an Operations Supervisor. This role offers real frontline leadership responsibility, where you will lead approximately 25-30 associates, manage performance, work with operational data, solve problems, and help your department improve. You will gain hands-on experience in frontline people leadership, fulfillment and distribution operations, labor planning and allocation, productivity and throughput management, inventory and quality, safety and compliance, operational KPIs and data analysis, root-cause problem solving, continuous improvement, and cross-functional leadership. ShipMonk believes in developing its people and promoting from within, offering opportunities for strong performers to take on more responsibility as the company grows.
Requirements
- An interest in building a career in operations, supply chain, logistics, fulfillment, or people leadership
- Exposure to a professional or operational environment through an internship, co-op, part-time job, project, or other relevant experience
- Demonstrated leadership potential through work experience, campus organizations, athletics, volunteer leadership, military experience, or other team environments
- Comfort working with data and metrics to understand performance and solve problems
- Strong communication and interpersonal skills
- A willingness to spend the majority of the shift on the fulfillment floor working directly with your team
- Flexibility to work days, nights, weekends, holidays, and overtime based on business needs
- Ability to stand for extended periods and lift up to 50 lbs.
Nice To Haves
- A degree, current enrollment, or coursework in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business, Engineering, or a related field
- Internship or co-op experience in supply chain, logistics, fulfillment, distribution, manufacturing, transportation, or operations
- Coursework or project experience involving operations management, supply chain analytics, Lean, Six Sigma, process improvement, or data analysis
- Previous experience leading a team, project, student organization, athletic team, or other group
Responsibilities
- Lead, coach, and develop approximately 25–30 warehouse associates
- Run shift huddles and set clear daily priorities for your team
- Monitor productivity, throughput, quality, accuracy, attendance, and safety
- Learn how to allocate labor based on volume and operational priorities
- Use data to understand performance and identify root causes
- Coach associates and provide clear, timely feedback
- Partner with Operations leaders and teams across HR, Safety, Quality, and Engineering
- Help onboard and train new associates
- Identify opportunities to eliminate waste and improve processes
- Maintain a safe, organized, and compliant work area
- Learn the operation from the floor up while progressively taking greater ownership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
