Operations Supervisor: Health Center Admin. Medina

Akron Children's Hospital • Medina, OH

5d • Onsite

About The Position

The Operations Supervisor oversees a small team of exempt and non-exempt employees and manages the day-to-day operations and financial performance of up to one subspecialty practice, with additional oversight of one to two other locations within the region. The position is full-time, onsite, with a day schedule of 8:00 a.m. to 4:30 p.m. Occasional travel to Mansfield and other regional sites is required as needed.

Requirements

• Associate’s degree in healthcare administration, or at least 4 years of experience in healthcare administration in lieu of the degree.
• Certificate in Healthcare Management required within 2 years of starting the role.
• At least 1 year of healthcare experience.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in data analysis, financial management, and project management.
• Expertise in financial analysis, budgeting, and resource allocation.
• Proficiency with Microsoft software, including Excel, Word, PowerPoint, and Outlook.

Nice To Haves

• Bachelor’s degree.
• At least 1 year of people management experience.

Responsibilities

• Oversee daily administrative and operational tasks.
• Supervise and provide leadership to administrative and support staff, including hiring, training, scheduling, and performance management.
• Conduct performance evaluations and manage disciplinary actions and terminations.
• Coordinate daily operations to ensure efficient patient flow, optimize appointment scheduling, and minimize wait times.
• Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.
• Ensure compliance with company policies, procedures, and safety standards.
• Develop and maintain employee engagement initiatives.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree