Operations Supervisor - Athens

Indie Campers • Athens, OH

3d • Onsite

About The Position

The Operations Supervisor oversees daily operations at a small depot, personally executing and coordinating workflows because of the reduced team size and the absence of specialised units such as Servicing, RV Sales, and Support. The role is 70–80% hands-on and focuses on smooth operational flow, customer service, accurate documentation, and fleet readiness.

Reporting to the District Manager, the Operations Supervisor is responsible for depot cost control, including efficient use of consumables, avoiding unnecessary expenses, minimising rework, and disciplined operational spending. The role also coordinates the small team’s daily work and supports the preparation of RVs for sales appointments.

Requirements

• 4–6 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments.
• Strong hands-on operational capability and willingness to step into daily depot workflows.
• Ability to multitask, prioritise, and handle physical tasks during high-volume periods.
• Category B driving licence.
• English proficiency is mandatory.
• Able to lift or move light-to-moderate items weighing 10–15 kg.
• Able to stand, walk, and move around the depot for long periods.
• Comfortable working indoors and outdoors in varying weather conditions.
• Flexible to work weekends, holidays, and peak periods to support urgent operational needs.
• Flexible to work extended shifts during peak seasons to ensure operational continuity.

Nice To Haves

• Greek language proficiency.

Responsibilities

• Execute and coordinate rental workflows, including check-in, check-out, documentation, system updates, cleaning, and maintenance.
• Track daily KPIs.
• Promote ancillary products through value-based selling.
• Conduct basic RV and van checks, including batteries, water systems, gas, lights, and tyres.
• Promptly escalate complex technical or mechanical problems to regional servicing teams.
• Maintain accurate fleet status and readiness in operational systems.
• Coordinate daily shifts, priorities, and task allocation across the small team.
• Demonstrate standard operating procedures and support onboarding tasks for new hires.
• Oversee the preparation and presentation of RVs for sales appointments.
• Control depot costs by using consumables efficiently, preventing unnecessary expenses, minimising rework, and maintaining disciplined operational spending.

Benefits

• Career development opportunities in Field Operations and transition opportunities to offices in Lisbon, Mexico City, or Manila.
• Continuous training and coaching.
• Compensation package including performance and referral bonuses.
• Free road trips around Europe, North America, and Oceania.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed