The Operations Supervisor handles the daily operations of a team of Carrier Procurement Representatives and works cross-functionally with sales, carrier procurement and operations, carrier compliance, finance, and accounts payable. The role focuses on exceptional customer service, developing carrier relationships, and ensuring the team consistently delivers positive results. The supervisor trains, mentors, and develops team members, books freight, and maintains KPI metrics while ensuring direct reports do the same. This position is scheduled Thursday through Sunday, 5:00 p.m. to 3:30 a.m.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed