Operations Supervisor

THE BANK OF COMMERCE • Burley, ID

1d • Onsite

About The Position

The Operations Supervisor assists the Branch Manager in supervising the Teller Line and New Accounts and providing customer service. The supervisor backs up Tellers and New Accounts staff, helps with Teller balancing and identifying cash differences, serves as the main point of contact for wires, cashier’s checks, and approvals, is responsible for Teller drawer counts, and opens and closes the branch.

The role requires a high school diploma or GED and one to three years of related experience and/or training. Candidates should be able to read and understand simple instructions and correspondence, write simple correspondence, present information in one-on-one and small-group settings, perform basic arithmetic, and apply common sense to standardized situations. Computer skills should include familiarity with internet, spreadsheet, and word-processing software.

The position involves regular standing, hand use, reaching, and talking or hearing; frequent sitting; and occasional walking and stooping, kneeling, or crouching. The employee regularly lifts or moves up to 10 pounds and occasionally up to 25 pounds. Close vision is required. The work environment is usually quiet.

Requirements

• High school diploma or GED.
• One to three years of related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to apply common-sense understanding to instructions and address problems involving several concrete variables in standardized situations.
• Knowledge of internet, spreadsheet, and word-processing software.
• Ability to meet the stated physical demands, with reasonable accommodations where applicable.
• Demonstrated customer service, interpersonal, oral communication, ethical conduct, organizational support, attendance, dependability, and teamwork competencies.

Responsibilities

• Assist the Branch Manager in supervising the Teller Line and New Accounts and providing customer service.
• Provide backup to Tellers and New Accounts staff.
• Help with Teller balancing and finding cash differences (offages).
• Serve as the main point of contact for wires, cashier’s checks, and approvals.
• Complete Teller drawer counts.
• Open and close the branch.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED