Operations Supervisor (10pm-7am)

CrossCountry Freight Solutions•Fargo, ND
•$65,000 - $70,000•Onsite

About The Position

CrossCountry Freight Solutions is seeking an Operations Supervisor to lead daily operations at its Fargo, North Dakota location. The position guides drivers and freight handlers, ensures efficient loading and unloading of freight, and upholds company policies and a positive work culture. The role contributes to the company’s continued expansion and offers a career path in logistics management. The supervisor has direct reports and reports to the Service Center Manager. The schedule is Monday through Friday, 10 p.m. to 7 a.m. The stated salary range is $65,000–$70,000, depending on experience and skills.

Requirements

  • Two years of supervisory and transportation experience.
  • Excellent interpersonal, organizational, written and verbal communication, analytical, and decision-making skills.
  • Extensive knowledge of industry principles, procedures, and best practices.
  • At least 21 years of age.

Nice To Haves

  • Knowledge of DOT and OSHA regulations.

Responsibilities

  • Ensure dock operations are performed safely and efficiently, overseeing and assisting with freight loading and unloading.
  • Supervise drivers and oversee hiring, training, scheduling, and disciplinary actions.
  • Conduct weekly and/or daily meetings with shift personnel to share updates and address issues.
  • Coordinate with personnel to maintain and repair company vehicles.
  • Monitor misrouted and damaged shipments, determine root causes, and implement corrective actions.
  • Work with customers to resolve freight issues.
  • Oversee the quality handling of paperwork.
  • Perform the duties of supervised positions as needed to ensure customer service expectations are met.

Benefits

  • Medical, vision, dental, supplemental, and life insurance available.
  • Paid time off.
  • Paid holidays.
  • Paid community volunteer time.
  • Employee Assistance Program (EAP).
  • 401(k) retirement plan with match.
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