About The Position

The Operations Supervisor monitors staff to ensure distribution duties are completed and supervises assigned warehouse operational areas to maximize productivity and employee morale while achieving department service levels. The position supports a positive, collaborative work environment by encouraging open communication, recognizing employee contributions, and helping implement initiatives that promote employee retention and satisfaction. The supervisor is responsible for a team of employees.

Requirements

  • High school diploma required, or an associate degree in Logistics or a related field, or an equivalent combination of education and experience sufficient to perform the job's key accountabilities.
  • At least 6 years of progressive Operations experience with a degree, or at least 7 years of experience without a degree.
  • Proficiency with personal computers, radio frequency technology, WMS, and/or similar technologies.
  • Ability to operate facility machinery, including a forklift, as required.
  • Ability to interpret data and make informed decisions.
  • Interpersonal skills to deal effectively and efficiently with employees and management.
  • Ability to react quickly and effectively to schedule changes.
  • High proficiency with MS Office Suite, Outlook, and internet applications.
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills.
  • Strong verbal and written communication skills, including analysis, interpretation, and reasoning.
  • Solid understanding and application of mathematical concepts.
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.
  • Ability to work autonomously and as part of a team in a fast-paced, deadline-oriented environment.
  • Ability to work with and influence peers and senior management.
  • Self-motivated, with critical attention to detail, deadlines, and reporting.
  • Ability to perform arithmetic with whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
  • Mechanical aptitude, ability to use a variety of hand tools, and basic knowledge of power tools and forklifts.
  • Ability to work overtime as necessary.

Nice To Haves

  • Bachelor’s degree in Logistics or a related field, or an equivalent combination of education and experience sufficient to perform the job's key accountabilities.
  • Prior managerial or supervisory experience.
  • Lean Six Sigma Green Belt.

Responsibilities

  • Monitor employee and department performance and develop action plans to maximize productivity using the Labor Management System.
  • Plan and schedule personnel, equipment, and supplies to maximize the efficient flow of materials within the warehouse.
  • Assist management in developing, implementing, and managing daily, weekly, and annual financial and operational plans.
  • Hire, motivate, and train new and current employees.
  • Provide staff with the materials, information, and guidance needed to achieve department goals.
  • Ensure materials and merchandise are handled in a timely, accurate, and damage-free manner.
  • Provide a safe work environment and ensure employees handle merchandise and equipment safely to prevent injuries.
  • Ensure daily, weekly, monthly, and bi-yearly cleaning and housekeeping initiatives are completed.
  • Perform additional duties as assigned.
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