Operations Supervisor - Sign On Bonus: $3,000.00

Grifols•Sarasota, FL

2d•Onsite

About The Position

The Operations Supervisor works in a plasma center and maintains the ability to perform all tasks within the center, including production employee duties and supervision of donor flow. The role ensures compliance with applicable state and federal regulations, FDA-approved procedures, OSHA, CLIA, cGMP, and internal company procedures. Under the guidance of the Center Manager and/or Assistant Manager, the supervisor supports center operations, staff training, documentation, equipment upkeep, donor service, and company objectives.

Requirements

High school diploma or GED.
Certification as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
Typically, 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties, with demonstrated proficiency handling difficult situations.
Ability to communicate information and ideas clearly and listen to and understand spoken information.
Ability to work independently and follow oral or written instructions.
Ability to perform a wide range of tasks in response to variable demands and changing conditions.
Ability to communicate sensitive information to diverse groups.
Hearing acuity; color perception and discrimination; and near and far vision correctable to 20/30 in one eye and 20/100 in the other eye.

Responsibilities

Perform tasks within the plasma center, including production employee duties, and supervise donor flow.
Maintain familiarity with and compliance with applicable state and federal regulations, the FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal procedures.
Supervise donor selection, plasma collection, and manufacturing records in accordance with regulatory and production standards.
Attend required training sessions and staff meetings.
Ensure necessary records are documented accurately and thoroughly.
Help maintain a neat and clean facility and keep equipment in good working order.
Submit timely and accurate reports as required by the Center Manager and/or Assistant Manager.
Assist in controlling center donor funds as directed by the Center Manager and/or Assistant Manager.
Assist with training new employees and retraining current employees.
Communicate with other service areas to support accurate documentation and quality.
Build rapport with donors to support customer satisfaction and long-term donation.
Report unsafe situations or conditions to an area lead, supervisor, or manager.
May be trained to repair plasma center equipment.
Assist the Center Manager and/or Assistant Manager with tasks needed to pursue company objectives.