Operations Supervisor - Distribution

DHL Supply Chain•Southaven, MS

11d•Onsite

About The Position

The Operations Supervisor at DHL Supply Chain is responsible for ensuring the smooth and efficient operation of warehouse activities. The role supports process improvements to optimize operations and leads frontline associates in a safe, productive, inclusive, and collaborative work environment. The supervisor monitors operational performance, reports results and recommendations to management, and contributes to the success of DHL Supply Chain’s contract logistics operations. The schedule is Tuesday through Saturday, 6:00 p.m. to 2:00 a.m. The role is described as onsite and operates in a business-casual environment focused on teamwork, associate development, training, and continuous improvement.

Requirements

Bachelor’s degree or equivalent experience preferred.
At least 1 year of operations experience in a lead, supervisor, or management role preferred.
At least 1 year of logistics industry experience preferred.
Staff management, workload planning, objective setting, and organizational skills preferred.

Nice To Haves

Bachelor’s degree or equivalent experience.
At least 1 year of operations experience in a lead, supervisor, or management role.
At least 1 year of logistics industry experience.
Staff management, workload planning, objective setting, and organizational skills.

Responsibilities

Lead, motivate, and develop frontline associates through coaching, guidance, and support.
Develop a team culture of inclusion and belonging.
Uphold health and safety regulations and foster heightened safety awareness.
Monitor key performance indicators and operational metrics to track performance and identify improvement areas.
Provide management with regular reports and analysis highlighting achievements, challenges, and recommendations for improving warehouse operations.
Promote open communication and collaboration through regular dialogue among leadership and associates.