Operations Supervisor - Donation Center Network
About The Position
For more than 100 Years, Goodwill has been committed to re-using and recycling. We are committed to Sustainability and Environmental Stewardship. As part of our transportation team, you will be helping us to achieve our mission by helping us process donated goods. Re-sellable items are used to support our mission of helping people with disabilities and our nation's veterans to go to work. The Operations Supervisor manages the day to day operations of the ADC (Attendant Donation Center) program. The Operations Supervisor makes sure the Goodwill donors receive excellent customer service and all incoming donations are sorted correctly.
Requirements
- High School Diploma, some college preferred.
- Prior supervisory experience or equivalent training.
- Organizational and customer service skills preferred.
- Computer skills to include the ability to use software, hardware, and digital tools to perform tasks efficiently.
- Reliable transportation required.
Responsibilities
- Supervises and coordinates activities of employees concerned with transporting, receiving, sorting and stacking donations into proper containers or trailers
- Advises employees on care and preservation of items received, shipped and stored
- Interviews and hires ADC employees
- Completes ADC daily schedule
- Coordinates security provisions as needed
- Assist in locating ADC sites
- Handle all personnel needs for employees
- Maintain travel expenses at budget level
- Serve as liaison between store managers and ADC employees
- Maintain layout and special handling of product guidelines for all store and free-standing sites
- Travel to ADC sites to ensure proper coverage and handling of donated material
- Assure proper loading and unloading of donated product to designated areas
- Analyze and resolve work and material flow issues
- Schedule new hire needs with Human Resources
- Update training manuals as needed
- Complete weekly reports
- Maintain and achieve department budget and expense goals
- Other duties as assigned
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance, Short Term Disability, Long Term Disability
- Paid Vacation and Sick
- Paid Holidays
- 403(b) with company match
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
