ASSOCIATE, DONATION CENTER

Goodwill Industries of Arkansas•Bryant, AR

1d•Onsite

About The Position

The Associate, Donation Center assists contributors with donations and moves materials within the store as needed. This role is responsible for upholding a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in all interactions with co-workers, clients, customers, and management.

Requirements

High School education
0 to 6 months related experience and/or training
Communication Skills
Mathematical Skills
Critical Thinking Skills
Decision Making
Supervisory Experience
Planning, organizing, and project management skills
Ability to use hand truck and work in a multi-task environment
Ability to lift 50 lbs.

Responsibilities

Accepts donations by providing assistance to contributors and issuing donation receipts.
Maintains a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.
Commits to self and job improvement and team building.
Treats every customer and contributor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.
Pre-sort donations, separates salvage and removes.
Uses hand truck to move materials around donation center and/or moves materials within the store as needed.
Accepts donations of good quality and politely refuses unacceptable items.
Pre-sorts donations by established categories and safely packs for transport.
Helps to unload unfinished goods from truck and moves to proper staging area and assists team members with distribution of goods.
Maintains a clean and safe environment.
Completes accurate daily and weekly records when assigned.
Perform any other related duties as required or assigned.