EMS Operations Supervisor

Global Medical Response•Decatur, IL

20h•Onsite

About The Position

This is a FULL-TIME Opportunity for an Operations Supervisor in Decatur, IL. The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations. Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

Requirements

Minimum 3 years of EMS (specifically Paramedic) field experience.
High School Diploma or Equivalent (GED).
State Paramedic Certification.
State Driver’s License with driving record in compliance with GMR’s Safety & Driving policy (proof required if conditional employment is made).
As required for Paramedic: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Nice To Haves

Prior FTO or other leadership/supervisory experience preferred.
Some advanced education is preferred.

Responsibilities

Supervise and develop field staff to ensure high-quality patient care.
Maintain operational quality through daily oversight and communication.
Act as a liaison among the company, patients, and public safety agencies.
Mentor employees, conduct performance evaluations, and support team development.
Collaborate with management to address staffing and service improvement.
Participate in the development and implementation of departmental policies and procedures.
Manage staffing levels, shift calendars, and fill open shifts as needed.
Oversee the operation and maintenance of medical equipment.