EMS Operations Supervisor - Albany

MMT Ambulance•Albany, GA

9d•Onsite

About The Position

MMT Ambulance is seeking a passionate and dedicated EMS Operations Supervisor to join their team in Albany, GA. This role is crucial in fostering a culture of teamwork, respect, accountability, and excellence. The Operations Supervisor will support daily operations, mentor and develop team members, ensure high-quality patient care and transport services, oversee equipment readiness and station operations, and contribute to a positive, high-performing work environment.

Requirements

Self-confidence, emotional stability, good judgment, and tolerance for high stress
Possess good verbal communication skills
Ability to handle adverse situations effectively
Must have the ability to effectively interact and communicate with patients, co-workers and administration
Strong time management and prioritization abilities
Proven ability to lead and mentor teams while fostering accountability
Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, written, oral or diagnostic reports
Current CPR
Valid driver’s license and good driving record
Current position specific state certification or a NREMT specific certification with ability to obtain reciprocity is required prior to start date

Responsibilities

Ensure timely submission of timesheets and other payroll documentation
Lead, guide, and assist in training lower-level personnel and/or students as assigned
Deliver competent patient care in pre-hospital and inter-facility settings within the scope of practice
Utilizes Applicant Tracking System (ATS) to screen and select potential candidates
Ensure adherence to field policies and processes, timely completion of required paperwork, and proper use of systems
Maintain professional interactions with healthcare personnel and patients, including those with disabilities or injuries
Accurately document required information in EMS charts, including PCRs, vehicle inspections, and inventory checks
Ensure cleanliness of equipment and replace used or damaged supplies
Adhere to company and local agency policies, procedures, and protocols for emergency treatment and transportation
Attend refresher programs and continuing education sessions as required by the medical director
Maintain a professional, courteous, ethical demeanor, collaborate effectively within a team environment
Maintains knowledge of, implements, and enforces departmental policies, procedures, and protocols
Demonstrate comprehensive knowledge of EMS procedures and apply them effectively
Safely operate and maintain emergency vehicles in compliance with relevant laws during patient transportation
Provide Lift Assist and demand truck deployment as needed