SVC- Supervisor- Operations

Old Dominion Freight Line•Dunbar, WV

About The Position

Old Dominion Freight Line is recruiting an Operations Supervisor to manage a shift or section in a service center. The supervisor maintains and achieves department, shift, service center, and/or company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role involves leading employees in a fast-paced environment, coordinating with service center management, and supporting operational improvement and customer service.

Requirements

High school diploma or equivalent.
Two years of operations experience, preferably in the transportation industry.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.
Availability to work assigned shifts as needed based on customer pickup and delivery schedules.

Nice To Haves

Some college education preferred.
Supervisory experience preferred.
Bachelor’s degree preferred.

Responsibilities

Monitor and evaluate employee safety daily and provide safety-process training as needed.
Monitor and evaluate safe, efficient freight planning, loading, and unloading throughout the shift.
Teach and reinforce safe lifting techniques, and use safe lifting practices when needed.
Maintain shift housekeeping to support safety and productivity.
Manage, assign, and supervise employee pickups and deliveries to ensure effective use and development of employees and equipment while meeting company and customer expectations.
Work with service center management to align with daily, weekly, monthly, and yearly business objectives.
Provide instruction, analysis, suggestions, and ideas to improve operations within the shift, department, and facility.
Provide employees with ongoing positive and constructive feedback regarding operational performance and productivity measures.
Conduct daily inspections for compliance with local, state, and federal safety regulations, including OSHA and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement across service center operations.
Operate AS400, BLU, DYMS, and other company computer or freight-monitoring systems to monitor freight movement.
Complete forklift job training and operate a forklift as necessary.
Conduct daily shift meetings.
Make decisions based on volume levels and communicate schedules to affected employees.
Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed and be available according to customer pickup and delivery schedules.
Use company technology to monitor shipment locations and communicate throughout the day with associates, customers, and team members, verbally and through computer systems.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary action.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability coverage.
Flexible spending accounts.
401(k) retirement plan with company match and an additional annual discretionary match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Career advancement through a promote-from-within philosophy.
National career opportunities at more than 260 service centers.