Operations Supervisor - Distribution

DHL Supply Chain • Phoenix, AZ

12d • Onsite

About The Position

The Operations Supervisor at DHL Supply Chain oversees warehouse operations, including Inventory, Inbound, and Outbound departments. The role supports smooth, efficient operations by implementing processes to optimize warehouse performance, leading frontline associates, and fostering a safe, productive, inclusive work environment. The supervisor monitors operational performance and communicates results, challenges, and recommendations to management. The stated schedule is Monday through Friday, 8:00 AM to 5:00 PM. The work environment is business casual and emphasizes teamwork, associate development, training, and continuous improvement.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• At least 1 year of operations experience in a lead, supervisor, or management role preferred.
• At least 1 year of logistics industry experience preferred.
• Staff management, workload planning, objective setting, and organizational skills preferred.

Nice To Haves

• Bachelor’s degree or equivalent experience.
• At least 1 year of operations experience in a lead, supervisor, or management role.
• At least 1 year of logistics industry experience.
• Staff management, workload planning, objective setting, and organizational skills.

Responsibilities

• Lead, motivate, coach, guide, and develop a diverse team of frontline associates, while building a culture of inclusion and belonging.
• Promote compliance with health and safety regulations and strengthen safety awareness throughout the organization.
• Monitor key performance indicators and operational metrics to track performance and identify improvement opportunities.
• Provide management with regular reports and analysis on achievements, challenges, and recommendations for improving warehouse operations.
• Foster open communication and collaboration between leadership and associates to promote transparency, alignment, and teamwork.
• Manage warehouse operations across Inventory, Inbound, and Outbound departments.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Prescription benefits
• Discounted stock purchase
• 401(k)
• Generous paid time off policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager