Operations Specialist

Red Rocks Credit Union • Littleton, CO

15h • Hybrid

About The Position

Join Our Team at Red Rocks Credit Union! Looking for a workplace where culture, growth, and purpose come together? At Red Rocks CU, we're more than banking-we're about enriching lives™, including yours.

Requirements

• 3–5 years of related experience
• Degree, certification, or equivalent training/experience
• Strong communication and interpersonal skills
• Experience developing and delivering training
• Alignment with core values: Care for Others, Do the Right Thing, Collaborate

Nice To Haves

• Knowledge of financial systems or operations

Responsibilities

• Create and maintain operational documentation and training resources
• Manage knowledge platforms to ensure accuracy and accessibility
• Act as an SME in member service operations and financial systems
• Support projects through testing, validation, and training development
• Identify and recommend process improvements
• Deliver onboarding and ongoing training (virtual and in-person)
• Partner across teams to align training with business needs

Benefits

• Employee Loan Discounts
• 401(k) match (100% on first 3%)
• Tuition Reimbursement
• Flexible PTO & 11 Paid Holidays
• Growth and development opportunities
• Supportive, collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree