Operations Specialist

Hackensack Meridian Health•Neptune Township, NJ

2d•Onsite

About The Position

The Operations Specialist is responsible for managing and maximizing equipment, utilization, inventory, and supplies for all areas of assigned patient floors. This position controls the daily operations of assigned floors. The Operations Specialist will partner with the Patient Experience department to ensure exceptional human experience for team members, families, patients, and visitors. The Operations Specialist will also be responsible for the Environment of Care for assigned nursing floors to ensure Joint Commission readiness.

Requirements

Excellent written and verbal communication skills.
Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.
Bachelor's Degree.
Minimum of three years healthcare experience preferred.

Responsibilities

Responsible for managing and maximizing equipment, utilization, inventory, and supplies for all areas.
Partner with the Patient Experience departments to ensure exceptional human experience for team members, families, patients, and visitors.
Assess the barriers to care, throughput, and will assist with executing a plan for expediting patients to floors with patient progression.
Round on patients daily to assist with increasing patient experience scores for assigned patient floors.
Ensure patient floors are Joint Commission ready with regard to Environment of Care.
Establish routine inventory and maintenance for equipment on assigned patient floors.
Work in conjunction with EVS and Plant Operations on moves/installations.
Work in conjunction with Plant operations on environment care issues.
Work with the Information Technology department to retain necessary equipment (i.e. chargers, Ipads, etc.)
Ensure rovers, MAK carts, etc., are in working order for all areas of patient floors.
Work with Materials Management on notifications of supply chain issues, as well as the receipt of new equipment.
Complete weekly environment of care rounds.
Demonstrate good judgement, critical thinking, and fosters recovery by properly identifying, resolving, and reporting issues that affect patient throughput appropriately.
Establish priorities for effective work completion and adapt quickly to changing conditions, assimilating new processes into job functions and taking ownership.
Process purchase orders.