Operations Specialist (P&S)

APEX Fintech Services • Dallas, TX

9d • Hybrid

About The Position

The Operations Specialist (P&S) is responsible for day-to-day trade reconciliation, correction processing, and client service within the Purchase & Sales department. The role analyzes trade postings and reconciliations, reviews trade exceptions and breaks to determine their root causes and resolution paths, and works with internal stakeholders and external clients on trade-related inquiries and discrepancies. It also supports trade validation, settlement exceptions, operational workflows, account reconciliation, and issue resolution in accordance with service-level requirements and regulatory guidelines. The Specialist works closely with clearing, custody, and client service teams to provide operational metrics and trade-flow updates and to support process improvements.

Apex Fintech Solutions builds technology and software for digital wealth management and financial-market access. The company describes its culture through grit, results, empathy, accountability, and teamwork. This role operates in a hybrid office environment three days per week.

Requirements

• Bachelor’s degree in a related field or equivalent practical experience.
• At least 3 years of prior work experience in a similar role.
• Basic understanding of financial markets, trade processing, and clearing and custody operations, including equities, fixed income, and derivatives.
• Strong analytical and problem-solving abilities.
• Excellent oral and written communication skills.
• Strong attention to accuracy in trade posting, corrections, and reconciliation.
• Ability to manage client inquiries professionally, meet SLA commitments, and build effective working relationships.
• Ability to remain calm and effective in a fast-paced environment with shifting priorities and high-volume workloads.
• Ability to identify irregularities in trade processing and documentation and propose corrective measures.
• Microsoft Office proficiency, including Excel.
• Self-motivated and able to work independently.
• Certifications may be required within the job role.

Nice To Haves

• Experience with SQL and/or advanced Excel skills.
• Experience with SQL.

Responsibilities

• Assist internal and external customers with questions about trade postings and corrections.
• Complete customer inquiries in accordance with service-level agreement guidelines, respond professionally and promptly, and escalate issues to management when appropriate.
• Build and maintain positive working relationships with internal teams and external clients to resolve trade-related matters.
• Process and verify daily purchase and sale transactions across equities, fixed-income products, and derivatives.
• Identify and resolve trade discrepancies, out-of-balance conditions, and posting errors in a timely manner.
• Assist with escalations during option expiration events.
• Coordinate with counterparties and internal teams to facilitate accurate and timely trade settlement.
• Review and complete daily supervisory oversight and provide updates to management as needed.
• Identify documentation and processing irregularities, outline corrective measures, and operate in compliance with regulatory requirements and internal policies.
• Flag recurring issues and suggest operational enhancements.
• Work across Operations, Compliance, and Technology teams to resolve issues and improve processes.

Benefits

• Healthcare benefits, including medical, dental, vision, and an employee assistance program.
• Competitive paid time off.
• 401(k) match.
• Parental leave.
• Health savings account contribution match.
• Paid Calm app subscription.
• External learning benefits.
• Tuition reimbursement.
• Hybrid work schedule for most roles, with flexibility to work from home and a primary office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level