Operations Specialist

. Crane Worldwide Logistics . • Irving, TX

6d

About The Position

The Operations Specialist supports freight operations by preparing shipping and export documentation, tracking cargo, and coordinating shipment movement and delivery. The role provides accurate billing information to the accounting department and communicates with clients, vendors, suppliers, company branches, and agents about freight disposition, routing, dispatch, pricing, and rates. The position seeks profitable shipment modes while meeting client requirements and may include other duties as assigned.

Requirements

• High school diploma or GED required.
• Minimum of 4 years of related experience.
• Interpersonal skills to communicate effectively with clients and internal personnel.
• Ability to work in a fast-paced environment.
• Career-oriented, hard-working, and a quick learner, with excellent recall for past events, situations, and numbers.
• Strong knowledge of personal computers.

Nice To Haves

• Knowledge of the import/export industry preferred.
• Minimum of 3 years of industry experience preferred.

Responsibilities

• Prepare documentation, dock receipts, bills of lading, and export declarations.
• File Shippers Export Declarations (SEDs).
• Track and trace cargo as necessary to ensure proper movement and delivery.
• Provide the accounting department with proper and correct billing information.
• Communicate with clients about freight disposition, including tracking and tracing, routing and dispatching, and rate quotations.
• Communicate with vendors and suppliers regarding shipment dispatch, routing, pricing, and rates.
• Communicate and correspond with other company branches and agents to support client satisfaction and excellent service execution.
• Seek the most profitable shipment mode while meeting client requirements for freight movement.
• Perform other duties as assigned.

Benefits

• Quarterly Incentive Plan.
• 136 hours of paid time off per year (17 days), usable for sick time or personal use.
• Medical, dental, and vision benefits.
• Tuition reimbursement for education related to the job.
• Employee referral bonuses.
• Employee recognition and rewards program.
• Paid volunteer time.
• Employee discounts.
• Wellness incentives of up to $100 per year for completing challenges, in addition to a discount on contribution rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED