Operations Specialist - Corporate Actions

GW&K Investment Management•Boston, MA
•Hybrid

About The Position

The Operations Specialist supports key functions within Investment Operations, with a focus on portfolio reconciliation and corporate actions processing. The role ensures the accuracy and integrity of client account data, partners across teams to resolve discrepancies, and supports ongoing operational initiatives. It provides operational support for advisory, private wealth, and institutional accounts and is based in the Boston office on a hybrid schedule: four days per week in-office and one day per week remote.

Requirements

  • Bachelor’s degree in finance, economics, or a related field.
  • 1–2 years of relevant experience in investment operations, accounting, or financial services.
  • Strong attention to detail and commitment to data accuracy.
  • Proficiency in Excel and Microsoft Office, and comfort learning new systems and tools.
  • Analytical mindset with the ability to investigate issues, identify root causes, and resolve discrepancies.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Effective communication and collaboration skills across cross-functional teams.
  • Intellectual curiosity and a proactive approach to problem-solving and process improvement.

Nice To Haves

  • Familiarity with equities and fixed income securities.
  • Familiarity with SQL, Gresham Control for IM, and Eagle Investment Systems.

Responsibilities

  • Provide operational support for advisory, private wealth, and institutional accounts.
  • Perform daily and monthly reconciliations using automated systems to ensure accounts and positions are accurate and in proof.
  • Research and resolve cash, transaction, and position discrepancies between internal systems and custodians.
  • Conduct daily data validation checks and investigate and resolve data integrity issues in a timely manner.
  • Monitor corporate actions dashboards and related data sources to ensure timely and accurate processing of events.
  • Coordinate with portfolio managers and traders to execute corporate action elections.
  • Partner with trading to manage security-level trade restrictions as needed.
  • Process transactions in core accounting systems to support client account activity.
  • Communicate with custodians to confirm proper booking of corporate actions.
  • Ensure corporate action events are accurately reflected in client accounts and reconcile appropriately.
  • Collaborate with internal teams, including Trading, Portfolio Management, Client Service, and Technology, to resolve issues and improve processes.
  • Support ad hoc projects and initiatives as assigned.

Benefits

  • Employees may be eligible for a discretionary bonus and/or commission based on factors including individual and firm performance.
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