Operations Analyst - Corporate Actions

SEI•Upper Providence Township, PA

About The Position

As a member of SEI Wealth Platform, US Operations, the Corporate Actions Analyst works with a team to research, interpret, notify and process income events for mutual funds and traditional assets. The role requires a self-motivated, goal-oriented person who can manage multiple tasks within a time-sensitive delivery schedule. The team processes income events on SEI’s Wealth Platform and supports related operational activities. The analyst reviews and enters client information and transactions across multiple systems, sets up securities, performs general account maintenance, and provides some client contact. The role also involves responding to inquiries, researching and resolving root causes, reconciling suspense accounts and breaks, and implementing assigned solutions. The analyst helps maintain procedures and controls for income processing, works toward agreed operational service levels, and ensures accurate, timely, confidential work that meets applicable policies and audit requirements. The position includes providing coverage and support to team members and other related activities within SWP US Operations Services. Regular and reliable attendance is expected. SEI states that it will not hire individuals who require sponsorship for employment or continued employment now or in the future.

Requirements

Undergraduate degree and/or equivalent work experience required.
Knowledge of Microsoft Office products, including Word, Excel, Access and Outlook.
Must not require sponsorship for employment or continued employment now or in the future.

Nice To Haves

Preference for an undergraduate degree or related background in Accounting, Finance or Business.
Effective written and verbal communication with clients, service partners and internal teams.
Ability to coordinate, manage and complete multiple duties and assignments concurrently within acceptable timelines.
Ability to provide excellent customer service, respond to inquiries professionally and handle problems.
Ability and willingness to work effectively independently and as part of a team in an open-floor environment.
Detail-oriented.
Ability to embody SEI’s values of courage, integrity, collaboration, inclusion, connection and fun.

Responsibilities

Perform basic processing and service activities specific to the team’s function.
Review, analyze and enter client information and transactions into multiple systems.
Set up securities and perform general account-level maintenance, including some client contact.
Respond to client inquiries in a timely, accurate and professional manner.
Work on special projects as needed.
Research and analyze root-cause conditions and implement solutions as assigned.
Interact effectively with multiple operational processing teams.
Maintain the highest levels of confidentiality, quality and privacy.
Manage a time-sensitive delivery schedule and work toward agreed operational level agreements (OLAs).
Help develop and maintain procedures and controls for income processing, and ensure they are followed according to policy to satisfy audits and minimize risk.
Reconcile and clear suspense accounts and reconciliation breaks.
Proactively research, interpret, notify and process income events for mutual funds and traditional assets.
Provide coverage and support to team members and assist with related SWP US Operations Services activities as needed.
Prepare and process accurate, error-free transactions in a timely manner, following instructions and SEI procedures.
Maintain regular and reliable attendance.
Perform other duties as assigned.

Benefits

Healthcare coverage, including medical, dental, vision, prescription, wellness, employee assistance program (EAP) and flexible spending account (FSA).
Life and disability insurance, with premiums paid for base coverage.
401(k) match.
Education assistance and tuition reimbursement.
Commuter benefits.
Up to 11 paid holidays per year.
16 days of paid time off per year, prorated for new hires and increasing over time.
Paid parental leave.
Backup childcare arrangements.
Paid volunteer days.
Discounted stock purchase plan.
Investment options.
Access to employee networks.