Operations Specialist

Kodiak • Lancaster, TX

16h

About The Position

As an Operations Specialist you’ll be assisting our development and production operations in a safe, efficient, and precise manner at Kodiak. In this role, you will: Communicate with multiple safety drivers in an energetic and courteous manner Accurately track and precisely document progress of runs throughout your shift Manage and update info accordingly within the company's Truck Management System Set driver schedules based on available assignments which could include weekend and night shifts Create and maintain SOP documentation for operations processes Troubleshoot and document any issues encountered with the autonomous system Report trip issues and logistical discrepancies as needed Assist with AV system setup which includes cross-checks through checklist and other required health checks

Requirements

• Willing and able to work flexible shifts & schedules including days, nights and weekends
• Be a motivated individual with the ability to work under high stress situations while using good judgment
• The ability to use critical thinking and problem solving skills
• Strong understanding of how to properly troubleshoot problems while using various Operating systems
• Knowledge in Google Office such as spreadsheets, docs, drive, etc.
• Excellent organizational skills and the ability to prioritize and multitask

Nice To Haves

• Previous experience in a call center or similar environment preferred

Responsibilities

• Communicate with multiple safety drivers in an energetic and courteous manner
• Accurately track and precisely document progress of runs throughout your shift
• Manage and update info accordingly within the company's Truck Management System
• Set driver schedules based on available assignments which could include weekend and night shifts
• Create and maintain SOP documentation for operations processes
• Troubleshoot and document any issues encountered with the autonomous system
• Report trip issues and logistical discrepancies as needed
• Assist with AV system setup which includes cross-checks through checklist and other required health checks

Benefits

• Competitive compensation package including equity and bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
• Accrued PTO and generous parental leave policies
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed