Operations Specialist

Glovis EV Logistics America•Ellabell, GA

33d•Onsite

About The Position

The Operations Specialist will be responsible for establishing and maintaining a rigorous system for official process documentation, historical record keeping, and controlled process archiving. This role involves designing, generating, and distributing comprehensive reports on critical operational issues, quality deficiencies, and process gaps, with a focus on detailed root cause analysis. The specialist will execute thorough analysis of operational performance data to identify trends, inefficiencies, and non-compliance, providing actionable recommendations to the leadership team. Additionally, they will develop and maintain detailed, accurate reports on operational status, audit findings, material readiness, inventory receiving, and project tracking. The role also includes utilizing various tools and techniques to visually diagram, map, and plan future state systems, operational layouts, and complex process workflows, as well as providing robust operational data and performance metrics to support the Yearly Business Plan. The Operations Specialist will also develop data-driven operational reports and high-impact presentation materials using Microsoft PowerPoint and support all operational activities within the Operation areas as assigned.

Requirements

Fluent in verbal and written communications in English is required.
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related technical field.
Demonstrated advanced proficiency and expertise in Microsoft Excel (e.g., pivot tables, complex formulas, data modeling) and PowerPoint (e.g., data visualization, presentation design) is mandatory.
Proven ability and skill in process flow charting, systems diagramming, or Value Stream Mapping (VSM).
Proven experience in establishing, maintaining, and managing documentation, archiving, and record control systems in a regulated environment.
Experienced with operational data capturing, aggregation, and statistical analysis to drive process improvements.
Excellent public speaking and presentation skills with the ability to clearly communicate and present complex data to senior management.
Strong organizational skills, keen attention to detail, and a collaborative team-player mindset.

Responsibilities

Establish and maintain a rigorous system for official process documentation, historical record keeping, and controlled process archiving (including SOPs and audit trails).
Design, generate, and distribute comprehensive reports on critical operational issues, quality deficiencies, and process gaps, focusing on detailed root cause analysis (RCA) findings.
Execute thorough analysis of operational performance data to identify trends, inefficiencies, and non-compliance, providing actionable recommendations to the leadership team.
Develop and maintain detailed, accurate reports on operational status, audit findings, material readiness, inventory receiving, and project tracking, ensuring high attention to detail.
Utilize various tools and techniques to visually diagram, map, and plan future state systems, operational layouts, and complex process workflows (e.g., flow charts, swim lane diagrams).
Provide robust, accurate operational data, performance metrics, and forecast support to assist management in the development of the Yearly Business Plan.
Develop data-driven operational reports and high-impact presentation materials using Microsoft PowerPoint for review by managers and senior leadership.
Support all operational activities occurring within the Operation areas as assigned.