Operations Specialist Wires

Atlantic Community Bankers Bank•Camp Hill, PA

7d•$46,000 - $49,000•Hybrid

About The Position

Atlantic Community Bankers Bank (ACBB) is seeking a dedicated, detail-oriented Operations Specialist - Wires to support its Operations department. The position processes domestic and international wire activity for client financial institutions, completes daily transaction posting and settlement support, coordinates investigations and service requests, and maintains required operational logs. It responds to client inquiries and ensures activity is completed according to bank procedures and established schedules. The role also handles foreign exchange requests, monitors SWIFT communications, supports Fed account monitoring and daily incoming ACH settlement, and researches operational questions and discrepancies. It works with client banks and vendors to resolve wire investigations, compliance concerns, fraud investigations, non-receipt claims, and technical issues. ACBB describes its environment as dynamic and collaborative and notes that the role is hybrid, with in-office connection. The pay range is $46,000 to $49,000 annually, with compensation commensurate with experience and qualifications.

Requirements

High school diploma or equivalent.
At least one year of bank operations or related experience; the posting states “a minimum of one (3+) years,” so the exact intended minimum is unclear.
Experience with transaction processing, balancing, or settlement activities.
Proficiency in MS Office applications.
Excellent communication and customer service skills.
Strong attention to detail and ability to process high-volume transactions accurately while handling multiple tasks.
Strong verbal, mathematical, and organizational skills.
Visual and auditory skills.

Responsibilities

Process inbound and outbound domestic and international wire transfers for client financial institutions, including first-line review for suspicious activity.
Process inbound wire activity and post funds accurately to client Demand Deposit Accounts in a timely manner to support settlement and account balance requirements.
Perform transaction processing that includes OFAC verification through the Bank’s bank-to-bank communication system according to established schedules.
Process foreign exchange purchase and sale requests and research balancing discrepancies and inquiries.
Monitor SWIFT network communications between foreign banks and the Bank and take action on required items.
Maintain required daily logs related to international wire activity and foreign transaction processing.
Monitor Fed account activity and balances to support wire funding and reduce daylight overdraft risk.
Support daily incoming ACH file settlement processing, verify entries for returns or discrepancies, and post applicable international commissions and service charges.
Process wire investigation requests initiated by vendors or client financial institutions, including compliance concerns, fraud investigations, and non-receipt claims.
Maintain working dialogue with client banks and vendors regarding international activity and service needs.
Research and resolve questions, investigations, and technical issues.
Answer incoming calls and emails professionally, accurately, and within expected timeframes.