Operations Specialist - Legal and Risk

Greystar•Newport Beach, CA

1d•Remote

About The Position

Assists as needed with all on-site management functions including management of team members, marketing and leasing strategy, and daily activities, and resources of the property to achieve established budgeted financial and operational goals.

Requirements

The annual salary for this position is $70,000

Responsibilities

Assists in the due diligence and take-over process by completing file audits and unit inspections as well as conducting interviews and on-boarding processes.
Acts as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations.
Works with on-site team to provide vendor and marketing outreach to generate Community awareness and qualified traffic.
Establishes relationships with preferred employers within the market.
Oversees resident function efforts, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.
Assists with establishing and implementing social media accounts, email templates, craigslist/free online advertising templates, websites and search optimization, and other on-line tools.
Conducts Focus Groups to identify housing needs and communicate potential new housing trends.
Monitors on-line rating and reputation management sites and assists on-site teams with response recommendations.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.