Operations Site Administrator

Golden Pet Brands•Memphis, TN

8d•Onsite

About The Position

The Site Operations Administrator serves as a key support partner within the warehouse/distribution center, coordinating people programs, operational processes, compliance initiatives, and administrative functions that contribute to an efficient, safe, and productive workplace. This role supports site leadership by overseeing employee engagement programs, assisting with safety and GMP compliance activities, administering building access and onboarding processes, providing basic IT and equipment setup support, and ensuring smooth day-to-day operations across the facility. The Site Operations Administrator acts as a central point of coordination for employees, leadership, and cross-functional teams, helping maintain operational excellence, regulatory compliance, and a positive employee experience. This position requires strong organizational skills, attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced warehouse environment.

Requirements

Operational Coordination & Organization – Effectively manages multiple priorities, administrative processes, and operational activities while maintaining accuracy and attention to detail.
Safety, GMP & Compliance Focus – Promotes a safe work environment and supports adherence to GMP standards, company policies, and regulatory requirements.
Communication & Customer Service – Builds positive relationships and provides responsive support to employees, leadership, and cross-functional partners.
Technology & Systems Administration – Utilizes business systems effectively and manages basic IT support, access control, equipment setup, and recordkeeping.
Problem Solving & Accountability – Demonstrates initiative, sound judgment, and ownership in identifying issues, implementing solutions, and driving results.
High School Diploma
minimum of 2-3 years experience in facilities, compliance, safety, or HR operations

Nice To Haves

Experience in manufacturing, distribution, or regulated environments (FDA/GMP)
Experience working cross-functionally with HR and Operations teams

Responsibilities

Coordinate and administer employee programs, engagement initiatives, recognition activities, and site communications.
Support safety and GMP compliance efforts through documentation management, training coordination, audits, inspections, and follow-up actions.
Facilitate new hire onboarding, including badge creation, building access, workstation setup, and orientation support.
Provide basic IT support, including computer setup, user access requests, equipment inventory, and troubleshooting coordination with corporate IT teams.
Manage site access controls, visitor processes, and employee badge administration.
Support warehouse leadership with reporting, scheduling, meeting coordination, documentation, and special projects.
Maintain operational records, compliance files, and employee-related documentation.
Coordinate office, facility, and operational support activities to ensure a well-functioning workplace.
Serve as a liaison between site employees and departments including HR, IT, Safety, Facilities, and Operations.
Assist with continuous improvement initiatives that enhance efficiency, compliance, employee experience, and overall site performance.

Benefits

Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
Annual bonus
We match up to 3.5% of your 401k contributions
6 paid sick and mental health days
Employee Assistance Program
free weekly yoga and meditation classes
additional mental health benefits
Employee Stock Ownership Plan
Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases
charity sponsorships
Potential for quarterly KPI bonuses.