Operations Servicing Specialist

Celtic Bank • Salt Lake City, UT

16h • Onsite

About The Position

As an Operations Servicing Specialist for Celtic Bank, you will work with Loan Operations team members to complete objectives in a rapidly growing and changing lending environment. You will connect with insurance agents and bank customers to obtain current insurance documents, with about 80% of this done through email communication. You will also update database information to keep operations running smoothly for Celtic Bank and our customers. Every day is business casual, as the company believes employees are more innovative and productive when they feel free to be themselves.

Requirements

• Proficiency in Microsoft Office with an emphasis on Excel skills.
• Strong attention to detail.
• Demonstrated excellent customer service skills.
• Strong organizational and time management skills.
• Enthusiastic attitude and willingness to learn in a changing environment

Responsibilities

• Request insurance documents via emails and phone calls
• Update databases with current insurance information
• Sort and name mail and digital documents
• Prepare notices for mailing
• Provide superior customer service by responding to emails and phone calls
• Complete other tasks and responsibilities as assigned

Benefits

• Medical, dental, vision
• 401(k) with employer match
• Life and long-term disability coverage
• HSA and FSA plans
• Holidays and paid time off requests
• Robust wellness program (catered meals three times a week, lunch and learns, and onsite gym.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed