Operations Route Manager

GFL Environmental • Lakeland, FL

1d

About The Position

The Route Manager is responsible for understanding the company’s transportation requirements and patterns, reviewing and processing daily operations, evaluating and recommending equipment needs, and planning and scheduling service lines to balance customer service with service costs. The role ensures compliance with government programs related to the mode and direction of haulage.

At GFL Environmental, the Route Supervisor oversees daily route operations, drives team performance, and maintains a safe, efficient working environment. The position leads drivers, serves as a liaison between dispatch and field personnel, manages equipment needs, and supports reliable residential collection services and customer service in the local community.

Requirements

• Prior experience in a direct supervisory or leadership role managing teams, performance, and day-to-day operations.
• Strong interpersonal, communication, and conflict-resolution skills.
• Ability to prioritize under tight timelines.
• Proficiency in Microsoft Office, including Excel and Word.
• Willingness to work flexible hours as operational needs arise.

Nice To Haves

• Waste management experience, especially with residential collection vehicles.
• Valid Commercial Driver’s License (CDL) with Air Brake endorsement.
• Knowledge of pre- and post-trip vehicle inspections and DOT compliance.

Responsibilities

• Provide direct supervision, coaching, and training to drivers; conduct regular driver reviews and manage performance and discipline.
• Promote a safe work culture, conduct ongoing in-cab driver evaluations, investigate accidents when necessary, and ensure adherence to company and industry safety standards.
• Oversee daily routes and coordinate schedule changes with dispatch; organize driver vacation requests and resolve service issues.
• Recommend annual equipment budgets, manage operational costs within approved limits, and work with maintenance to keep vehicles and safety devices in good condition.
• Maintain inventory of operational supplies and coordinate with vendors to support supply chain efficiency.
• Communicate courteously, promptly, and professionally with residents and clients to resolve service inquiries.
• Review and process daily transportation operations, evaluate equipment needs, and plan and schedule service lines.
• Ensure compliance with applicable government programs related to the mode and direction of haulage.

Benefits

• 15 days of paid time off (PTO).
• Medical, dental, and vision coverage.
• Four medical plan options, including a Health Savings Account (HSA) with an employer contribution and match program.
• 401(k) plan with an employer match.
• Paid holidays.
• Employee Assistance Program (EAP) offering free, confidential counseling services for employees and their household.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed