OPERATIONS REVIEW SPECIALIST - 73004334

State of Florida•Tallahassee, FL

6d•$47,668 - $63,653•Onsite

About The Position

The Operations Review Specialist performs business analyst work in the Data and Safeguarding Management Process for the Florida Department of Revenue’s Child Support Program. The role involves compiling and analyzing data, assessing effectiveness, and making recommendations. It also uses technology to research and evaluate information and resolve complex issues, and supports monthly statistical reporting, forecasting, and trend analysis. The position collaborates with team members and revises procedures, work instructions, and related materials.

Requirements

Currently employed with the Florida Department of Revenue.
Two years of experience generating and maintaining reports.
Two years of experience communicating and working with team members at multiple organizational levels.
Two years of experience creating, modifying, and reviewing documents and reports using Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Child Support experience.
Strong proofreading abilities and proficiency in grammar, punctuation, spelling, and logical content flow in a business setting.
Experience providing quality customer service.

Responsibilities

Compile and analyze data, determine effectiveness, and make recommendations.
Collaborate with others using technology and strong communication and interpersonal skills.
Revise procedures, work instructions, and related materials.
Use technology to research and evaluate information and resolve complex issues.
Generate and maintain monthly statistical reports.
Participate in and assist with forecasting and trend analysis.