Applicant Review Specialist
About The Position
AMLI Residential is seeking an Applicant Review Specialist to join its Resident Services Group at the corporate office in Addison, Texas. The role reviews and evaluates apartment applications, verifies applicant qualifications, and helps ensure consistent leasing decisions across AMLI’s portfolio. Working closely with onsite leasing teams and the Credit & Collections Manager, the specialist assesses income, credit, rental history, background screening results, and supporting documents to determine eligibility under AMLI’s screening criteria. The position calls for analytical thinking, attention to detail, sound judgment, and a customer-focused approach. Relevant experience may come from leasing, property management, credit review, fraud prevention, or other work involving document review and informed decisions. The specialist applies screening standards consistently and fairly, supports compliance with Fair Housing requirements and applicable regulations, and contributes to fraud detection and risk management. The role also involves communicating with leasing teams and applicants, monitoring screening outcomes, preparing reports and recommendations for leadership, and supporting process improvements. Upon hire, the employee will be required to pass the Illinois Real Estate Leasing License.
Requirements
- High school diploma or GED.
- Ability to handle confidential information professionally and discreetly.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office and web-based systems.
- Previous experience in property management, leasing, applicant screening, underwriting, banking, collections, compliance, or fraud detection.
- Experience reviewing financial or credit-related documentation.
- Knowledge of Fair Housing regulations and multifamily operations.
- Must pass the Illinois Real Estate Leasing License requirement upon hire.
Responsibilities
- Review and evaluate residential lease applications and supporting documentation.
- Verify applicants’ income, employment, credit history, rental history, and background screening results.
- Identify inconsistencies, missing information, and potential fraud indicators.
- Request and review additional documentation when required.
- Issue approval, conditional approval, and denial recommendations based on established criteria.
- Escalate exception requests and non-standard applications for further review.
- Maintain complete and accurate records of application reviews and decisions.
- Apply AMLI screening standards consistently and fairly.
- Ensure compliance with Fair Housing requirements and applicable federal, state, and local regulations.
- Support fraud detection through thorough document review and verification.
- Minimize bad debt exposure while promoting sound leasing decisions.
- Partner with leasing teams to resolve applicant questions and documentation issues.
- Communicate screening outcomes clearly and professionally.
- Assist with training, process improvements, and applicant-screening best practices.
- Provide backup support for other Resident Services Group functions as needed.
- Monitor applicant approval trends, exception requests, and screening outcomes.
- Identify trends related to fraud, application quality, and approval rates.
- Prepare reports and recommendations for leadership.
- Support ongoing process improvements to increase efficiency and consistency.
Benefits
- Competitive salary
- Annual bonus opportunity
- Apartment rent discount program
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- 20 days of PTO
- 9 paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
