Operations Representative

Traffic Tech Inc.•Chicago, IL

1d•Onsite

About The Position

Working out of our Chicago office, we are looking for our next Operations Representative. In this role, you will support the day-to-day transportation operations by managing shipments, coordinating with LTL and TL carriers, and maintaining strong relationships with vendors and customers. You’ll collaborate closely with the sales and operations teams to ensure smooth execution and exceptional service.

Requirements

High School Diploma required
2+ years of experience in customer operations within the logistics or supply chain industry
Strong problem-solving and multi-tasking skills
Detail-oriented with excellent organizational habits
Professional email and phone etiquette
Outgoing personality, high energy, and flexibility
Positive attitude with a desire to work hard
Strong team player

Nice To Haves

Food & Beverage experience preferred

Responsibilities

Manage daily transportation operations including load building, dispatching, tracking, and scheduling shipments
Coordinate and track shipments from pickup to delivery
Communicate with carriers, shippers, and consignees to ensure smooth operations
Negotiate rates and book freight with carriers
Maintain a basic understanding of TL freight
Create and maintain strong relationships with customers and vendors
Ensure all required shipping documentation is accurately prepared
Maintain effective and professional communication both internally and externally in a timely manner
Collaborate with sales and operations teams to support customer needs
Adhere to and follow all standard operating procedures