Operations Reconciliation & Control Analyst

DTCC • Tampa, FL

8h • Hybrid

About The Position

The Operations Reconciliation & Control Analyst works within Operations Risk & Control (ORC), which maintains the integrity of DTC’s books and records through monitoring, reconciliation, and error-resolution activities. The team supports daily balancing of client, inventory, and internal account positions for cash and securities, monitors and processes agent-related transactions, and supports the Transfer Agent community.

The analyst executes operational processes using documented procedures and job aids, develops mastery of those processes, and takes ownership of assigned work to meet deliverables, metrics, benchmarks, and critical timeframes. The role incorporates risk and control practices into daily work, responds to client inquiries, resolves issues, and builds relationships with stakeholders to support issue resolution, process improvement, and risk reduction. The position is entry level; a bachelor’s degree is required, and internship experience is highly preferred. DTCC describes its work model as flexible/hybrid, with three days onsite and two days remote.

Requirements

• Bachelor’s degree required.
• Ability to collaborate within and across teams.
• Open communication with team members and others.
• Ability to review deliverables with the team and ensure quality and accuracy.
• Ability to follow established rules and procedures.

Nice To Haves

• Internship experience is highly preferred.

Responsibilities

• Execute operational processes using documented procedures and job aids while learning and mastering process knowledge.
• Own assigned workload and meet deliverables in line with procedures, metrics, benchmarks, and critical timeframes while managing competing priorities.
• Incorporate risk and control processes into daily responsibilities to monitor and mitigate risk, escalating appropriately.
• Respond to internal and external client inquiries accurately and promptly, and resolve issues in a timely manner.
• Build and maintain relationships with internal and external stakeholders to facilitate issue resolution, process improvements, and risk reduction.
• Communicate effectively, participate actively in meetings, remain curious about learning and growth, and accept and apply feedback.
• Collaborate with team members to review deliverables and ensure quality and accuracy.
• Adhere to established rules and procedures when performing work.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off and personal/family care, plus other leaves of absence.
• Flexible/hybrid work model: three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level