Operations Analyst I, IPC Reconciliation

SEI•Upper Providence Township, PA

About The Position

The Investment Manager Services Division (IMS) at SEI is seeking an entry-level Operations Analyst to join its Institutional Private Client Reconciliation team. The team provides administration servicing for clients’ alternative investment funds, mutual funds, and ETFs. In this role, you will ensure the accuracy of reconciliations for custodial and prime broker accounts and work with Account Administration, Trade Settlement, and Client Service teams to understand client portfolios and fund structures and complete required deliverables. You will research, escalate, and clear outstanding cash and security differences; ensure accurate postings to the accounting system; and coordinate documentation of processes and procedures for individual client needs. You will communicate with internal and client teams to resolve issues and questions, and contact technology or vendor support when production or system support issues arise. Professional development sessions and collaboration with colleagues provide opportunities to identify process improvements and grow your career. SEI is a technology and asset management company. The company describes its offices as having open floor plans and art installations intended to encourage innovation and creativity. SEI is an equal opportunity employer. Applicants who require sponsorship for employment or continued employment now or in the future are not eligible for this position.

Requirements

Bachelor’s degree in Business, Accounting, Finance, Economics, or Mathematics, or equivalent experience.
Intermediate Microsoft Excel skills.
Self-motivation and drive to complete multiple client objectives while maintaining excellence and quality.
Strong written and verbal communication skills for supporting clients primarily by email and phone.
Strong customer service skills for daily communication with internal and external clients.
Must not require sponsorship for employment or continued employment now or in the future.

Nice To Haves

Internship experience.
Interest in broadening knowledge of the financial services industry by learning new concepts and systems and applying them to daily work.
Ability to collaborate with internal and external stakeholders and adapt as client needs change.
A positive, supportive approach and ability to work in a team environment.
Curiosity, critical thinking, and attention to detail, including identifying solutions and helping implement efficient processes or procedures.
Alignment with SEI’s stated values of courage, integrity, collaboration, inclusion, connection, and fun.

Responsibilities

Perform reconciliations to ensure data accuracy and meet client service expectations.
Research, escalate, and clear outstanding cash and security differences.
Ensure postings to the accounting system are accurate.
Coordinate documentation of processes and procedures relating to individual client needs.
Work with Account Administration, Trade Settlement, and Client Service teams to understand client portfolios and fund structures and complete deliverables.
Communicate with internal teams and client teams to resolve open issues and questions.
Contact internal technology support and vendor support to resolve production issues or system support queries.
Attend and participate in IMS and corporate professional development sessions and identify processes across the division and organization.

Benefits

Healthcare, including medical, dental, vision, prescription, wellness, employee assistance program, and flexible spending account options.
Life and disability insurance, with premiums paid for base coverage.
401(k) match.
Education assistance and tuition reimbursement.
Commuter benefits.
Up to 11 paid holidays per year.
16 days of paid time off per year, prorated for new hires, with increases over time.
Paid parental leave.
Back-up childcare arrangements.
Paid volunteer days.
Discounted stock purchase plan.
Investment options.
Access to employee networks.
Support for working parents.
Flexible paid time off.