Operations Project Manager

Bidbus • Costa Mesa, CA

1d • Onsite

About The Position

Bidbus is building a marketplace for selling used vehicles, connecting consumers with licensed dealerships through a fast, transparent auction process. The company combines software, AI-powered workflows, and operational support, and is expanding across California, Texas, and other markets nationwide.

The Operations Project Manager will lead initiatives to improve vehicle transactions and scale core business processes. Initially, the role involves hands-on work across the business to understand transactions from auction through delivery and payment. The position identifies bottlenecks, analyzes performance, coordinates cross-functional projects, and implements workflows to improve speed, accuracy, customer experience, and transaction completion.

This is an individual-contributor role with a path toward owning an important operational function. With strong execution and business expertise, the person will take end-to-end responsibility for a process, build supporting systems, establish performance standards, and eventually manage the team responsible for it. The position is based at Bidbus’s Costa Mesa, California office.

Requirements

• Bachelor’s degree from an accredited university.
• Three or more years of experience in operations, project management, product operations, strategy and operations, consulting, or go-to-market roles.
• Demonstrated experience leading cross-functional projects from planning through execution.
• Experience analyzing operational data and implementing process improvements.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work effectively with stakeholders ranging from frontline employees to dealership owners and executives.
• Ability to work from the Costa Mesa, California office.
• Take ownership of projects and follow problems through to measurable resolution.
• Move between strategy and hands-on execution, identify problems proactively, and develop practical solutions.
• Turn ambiguous business needs into structured plans, workflows, and deliverables.
• Use data to diagnose problems, prioritize initiatives, and evaluate results.
• Communicate clearly and professionally with frontline operators and senior leaders.
• Coordinate multiple stakeholders while maintaining accountability and forward progress.
• Make judgment calls and recognize when issues should be escalated.
• Work confidently with spreadsheets, trackers, dashboards, and multiple data sources.
• Maintain attention to detail while understanding broader business objectives.
• Be motivated to develop into the leader of an important business process.

Nice To Haves

• Experience working at an early-stage or high-growth startup.
• Experience building or scaling a business process, operational function, or team.
• Experience in automotive retail, marketplaces, logistics, or transaction operations.
• Familiarity with dealerships, vehicle titles, registration documents, or vehicle delivery processes.
• Experience partnering with Product and Engineering teams to develop internal tools or automate workflows.
• A low-ego, hands-on approach and willingness to do what is reasonably necessary to move the business forward.

Responsibilities

• Lead operational projects from problem definition through implementation, measurement, and iteration.
• Develop a hands-on understanding of vehicle transactions from auction completion through delivery, documentation, and payment.
• Identify bottlenecks, recurring issues, and opportunities to improve transaction completion, customer experience, and operational efficiency.
• Analyze operational data, define success metrics, and use findings to prioritize improvements.
• Design and implement scalable workflows, policies, trackers, and internal operating procedures.
• Coordinate projects across Operations, Sales, Product, Engineering, and other internal teams.
• Establish project scopes, owners, timelines, dependencies, and deliverables.
• Maintain visibility into project progress, operational performance, risks, and unresolved issues.
• Communicate with consumers, dealership employees, company leadership, and other stakeholders.
• Translate operational requirements and frontline feedback into actionable product and engineering requests.
• Support rollout of new processes, tools, and markets, ensuring teams are trained and execution remains consistent.
• Take increasing ownership of a key operational function and develop the systems, metrics, and team structure needed to manage it at scale.

Benefits

• Medical and dental insurance support.
• Retirement-plan contribution.
• Paid time off.
• Opportunity to join a rapidly growing, venture-backed company at an early stage.
• Direct exposure to company leadership and meaningful ownership over critical operational initiatives.
• Defined opportunity to grow into managing a key business process based on performance, business needs, and organizational growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level