Operations Project Management Intern

JM&A Group•Jacksonville, FL

6d•Hybrid

About The Position

The Operations Project Management Intern supports Southeast Toyota Distributors’ Vehicle Processing Operations team with projects related to communications, technology, processes, and people. Working alongside project leads, supervisors, managers, and production teams, the intern gains hands-on experience supporting project planning, execution, documentation, analysis, and stakeholder communication. The role contributes to coordinating multiple projects, preparing for meetings, maintaining accurate project information, and developing ideas to address business challenges. The internship is part of the JM Family College Internship Program, which provides college students meaningful work experience connected to their studies, opportunities to learn about JM Family’s companies and culture, and additional learning and networking opportunities. Interns are introduced to the company’s core values of Consideration, Cooperation, Communication, Innovation, and Accountability. This is a full-time, in-person position in Jacksonville, Florida, with an occasional opportunity to work remotely. The internship runs from May 24, 2027, through July 30, 2027. The intern must be able to work onsite during operating hours of 6:00 a.m. to 4:00 p.m. EST and is expected to work 32–40 hours per week during the summer internship.

Requirements

Be actively enrolled in a graduate-level, degree-seeking program at an accredited college or university, focused on operations management, business administration, engineering, project management, program management, or a related field.
Have completed at least one semester of coursework.
Have previous project management experience and a strong interest and aptitude in operations project management.
Have experience with Power BI and building dashboards.
Be proficient with Microsoft Office and familiar with tools such as SharePoint, Power Automate, Power Apps, and Copilot.
Have effective written and verbal communication skills.
Demonstrate strong collaboration, organization, and time-management skills, including the ability to work cross-functionally with associates and leaders.
Demonstrate analytical, research, and problem-solving skills and attention to detail.
Be able to work independently, manage ambiguity, ask questions, and meet deadlines in a fast-paced environment.
Be able to work onsite in Jacksonville, Florida, during operating hours of 6:00 a.m. to 4:00 p.m. EST.
Be available to work 32–40 hours per week during the summer internship.

Responsibilities

Create and maintain project documentation, including plans, schedules, status reports, and meeting minutes; capture lessons learned and best practices.
Organize and coordinate project meetings by scheduling meetings and resources, preparing agendas, sending invitations, recording minutes, and assisting with project-related emails and communications.
Update and audit SharePoint and Power BI pages to maintain accurate project data.
Meet with Project Leads, Supervisors, and Managers to review associate time allocations and keep project notes and status information current.
Use Power Automate, Power Apps, and Copilot to support project work, data management, and process improvement efforts.
Support project planning and implementation by coordinating with team members, tracking task progress, contributing to problem solving, and assisting with identifying and assessing project risks.
Support communication among project teams and stakeholders through status updates and feedback gathering.
Assist with new project charters and steering committee preparation, and help associates understand project management practices.
Support final reports, post-project evaluations, documentation archiving, and project closeout activities.
Participate in operations shadowing, mentoring, training sessions, workshops, or webinars to build project management knowledge and experience.