Operations Integration & Project Management Intern

JSX • Dallas, TX

7d • $17 - $20 • Onsite

About The Position

The Operations Integration & Project Management Intern supports JSX cross-functional initiatives by coordinating projects, organizing information, tracking progress, and supporting operational improvements. The intern gains practical exposure to project management, operational integration, business readiness, and process improvement in an aviation environment. Responsibilities include maintaining project portfolio information, tracking milestones, supporting stakeholder communications and implementation planning, and assisting the Project Management Office (PMO) with project intake, status reporting, portfolio systems, documentation, and reporting practices. The intern also contributes through data analysis, process reviews, and the use of automation and AI tools to simplify workflows and improve operational efficiency.

The intern works with teams across Flight Operations, Technical Operations, Mission Control, Hospitality, Commercial, Technical Publications, Safety, Technology, and Training. The internship is intended for a college student interested in aviation, business operations, project management, or process improvement. It is based onsite at JSX's corporate headquarters in Dallas, Texas, from May 18 through August 7, 2027; candidates must be available for the full program duration. Applicants must be legally authorized to work in the United States. Compensation is $16.80–$19.80. Other responsibilities may be assigned, and duties may change as business needs dictate.

Requirements

• Currently enrolled in college and will have completed sophomore or junior year by the internship start date.
• Pursuing a degree in an aviation-related field (such as Aviation Management, Aviation Business, Aeronautics, Aviation Technology, Professional Flight, Airport Management, or Air Transportation), Business Administration, Operations Management, Project Management, Industrial Engineering, or a related field.
• Experience using automation or AI tools, such as Microsoft Power Automate, Microsoft Copilot, or Anthropic Claude, to streamline work, analyze information, or improve productivity.
• Basic understanding of project management, business operations, process improvement, business analysis, or change management concepts.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Ability to organize information, track project details, summarize updates, and communicate progress clearly.
• Strong analytical thinking, problem-solving, and organizational skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Ability to collaborate with cross-functional teams and interact professionally with stakeholders.
• Ability to work effectively in a fast-paced aviation environment while maintaining accuracy and professionalism.
• Availability for the full internship program, May 18 through August 7, 2027.
• Legally authorized to work in the United States.

Nice To Haves

• Previous internship, employment, volunteer experience, or academic projects related to project management, aviation, business operations, or process improvement.
• Participation in extracurricular activities, campus organizations, or student leadership programs.
• Experience supporting projects, coordinating events or initiatives, documenting business processes, or analyzing operational data.
• Familiarity with project tracking systems, reporting dashboards, workflow management tools, or portfolio management processes.
• Coursework or entry-level certifications in project management (such as CAPM), process improvement (such as Lean Six Sigma Yellow Belt), business analysis, or aviation.
• Experience using automation or AI-enabled tools to improve workflows, reporting, or documentation.
• Demonstrated interest in airline operations, operational integration, project management, or cross-functional business initiatives.
• Familiarity with or interest in aviation safety management systems (SMS) and FAA regulations.

Responsibilities

• Assist with planning, organizing, and coordinating cross-functional projects supporting operational integration, business readiness, and process execution.
• Maintain project schedules, milestones, action items, deliverables, and status updates.
• Maintain PMO project portfolio tracking systems and organize project information.
• Assist with project intake, portfolio health reporting, and consistent use of PMO standards, templates, and processes.
• Identify outstanding project activities, dependencies, and potential risks to support timely execution.
• Support readiness activities for new processes, tools, systems, and operational changes.
• Assist with implementation planning, stakeholder alignment, communications coordination, and change management activities.
• Gather information and understand requirements with operational teams to support project execution.
• Document operational processes, identify improvement opportunities, and support adoption of new workflows.
• Collect, organize, and analyze project and operational data, including KPIs, for progress tracking and decision-making.
• Prepare project status reports, dashboards, presentations, and leadership updates.
• Organize performance information and summarize results to help measure the effectiveness and impact of implemented changes.
• Identify manual or repetitive processes and explore efficiency improvements using automation and AI-enabled tools.
• Support use of Microsoft Power Automate, Microsoft Copilot, and Anthropic Claude to streamline workflows, reporting, and documentation.
• Partner with business teams to support shared project objectives.
• Prepare meeting agendas, capture notes, track follow-up items, and communicate project updates.
• Translate complex project information into clear, concise, actionable communications for stakeholders.
• Coordinate between project teams to maintain alignment on priorities, responsibilities, and next steps.
• Organize and improve PMO portfolio structure, workflows, and documentation.
• Support portfolio data cleanup, reporting updates, file organization, and project record maintenance.
• Develop and maintain project templates, process guides, and supporting materials.
• Participate in special projects and additional assignments supporting operational integration and continuous improvement.
• Perform other responsibilities as assigned; duties may change in response to circumstances or evolving business needs.

Benefits

• Free non-revenue standby travel on JSX.
• Deeply discounted standby travel on other major domestic and international airlines for the intern and qualifying immediate family.
• 401(k) match of 50% of the first 8%, subject to applicable eligibility and plan terms.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed