Operations Project Management Intern

JM Family•Westlake, FL

4d•Hybrid

About The Position

The JM Family College Internship Program gives college students meaningful work experiences connected to their programs of study. Interns contribute to their teams, learn about JM Family’s companies and culture, and develop skills through learning opportunities and networking events. The Summer Internship Program runs from May 24, 2027, through July 30, 2027. The ideal candidate is available to work full-time during the program. As an Operations Project Management Intern, you will support Southeast Toyota Distributors’ Vehicle Processing Operations team on projects involving communications, technology, processes, and people. Working with project leads, supervisors, managers, and Production teams, you will gain practical experience with project planning, execution, documentation, analysis, and stakeholder communication. Your work will help coordinate multiple projects, prepare for project meetings, keep project information accurate, and bring fresh ideas to business challenges. Interns will also learn about JM Family’s core values: Consideration, Cooperation, Communication, Innovation, and Accountability. This is a full-time, in-person position in Jacksonville, Florida, with occasional opportunities to work remotely. Candidates must be able to work onsite during operating hours of 6:00 a.m. to 4:00 p.m. EST. The ideal candidate can work 32–40 hours per week during the summer internship. Work arrangements may be revised based on performance, business needs, and manager discretion.

Requirements

Be actively enrolled in a graduate-level degree-seeking program at an accredited college or university and have completed at least one semester of coursework.
Have a focus in operations management, business administration, engineering, project management, program management, or a related field.
Have previous project management experience and a strong interest and aptitude in operations project management.
Have experience with Power BI and building dashboards.
Be proficient with Microsoft Office and familiar with SharePoint, Power Automate, Power Apps, and Copilot.
Have effective written and verbal communication skills and strong collaboration, organization, and time-management skills.
Be able to work cross-functionally with associates and leaders.
Demonstrate analytical, research, and problem-solving skills and attention to detail.
Be able to work independently, manage ambiguity, ask questions, and meet deadlines in a fast-paced environment.
Be able to work onsite in Jacksonville, Florida, during operating hours of 6:00 a.m. to 4:00 p.m. EST.
Be available to work 32–40 hours per week during the summer internship.

Responsibilities

Create and maintain project plans, schedules, status reports, and meeting minutes; capture lessons learned and best practices.
Help organize project meetings by scheduling meetings and resources, preparing agendas, sending invitations, recording minutes, and assisting with project-related emails and communications.
Update and audit SharePoint and Power BI pages to maintain accurate project data.
Meet with Project Leads, Supervisors, and Managers to review associate time allocations and keep project notes and status information current.
Use Power Automate, Power Apps, and Copilot to support project work, data management, and process improvement.
Participate in project planning and implementation by coordinating with team members, tracking task progress, contributing to problem-solving, and assisting with identifying and assessing project risks.
Support communication among project teams and stakeholders through status updates and feedback gathering.
Assist with new project charters and steering committee preparation, and help associates understand project management practices.
Support final reports, post-project evaluations, documentation archiving, and project closeout activities.
Participate in operations shadowing, mentoring, training sessions, workshops, or webinars to build project management knowledge and experience.