Operations & Productivity Specialist

Hearst • New York, NY

1d • $88,000 - $95,000 • Hybrid

About The Position

The Operations & Productivity Specialist helps Hearst Consumer teams work, collaborate, and deliver more effectively by building practical systems, tools, and workflows that simplify execution, improve visibility, and help teams focus on high-impact work. The role supports the Consumer Initiative Framework from intake through completion, maintaining clear outcomes, ownership, dependencies, decisions, and workstreams.

The specialist serves as the Consumer organization's Asana expert and maintains Asana as the system of record for initiatives, priorities, ownership, dependencies, and progress. The role also improves Creative Operations, supports initiative planning and execution, establishes lightweight operating standards, and partners with Marketing, Creative, and other shared capabilities to coordinate work. It identifies and implements AI, automation, and no-code solutions to reduce manual work and improve operational efficiency.

The position follows a hybrid work model and requires working in Hearst's New York City office four days per week. The stated base salary range is $88,000–$95,000 USD.

Requirements

• At least 3 years of experience in operations, program management, project management, creative operations, or a related field within a media company, agency, or in-house organization.
• Advanced experience using Asana, including building workflows, automations, dashboards, reporting, and scalable operating systems.
• Strong analytical and problem-solving skills, including the ability to simplify complex processes and create practical solutions.
• Demonstrated ability to improve cross-functional workflows while balancing consistency with flexibility.
• Experience managing multiple priorities in a fast-paced, collaborative environment.
• Excellent written and verbal communication skills, with the ability to influence stakeholders and drive alignment.
• Curiosity and enthusiasm for AI, automation, and emerging technologies that improve operational effectiveness.
• A proactive, ownership-oriented mindset and a passion for continuous improvement and delivering measurable impact.
• Ability to work in the New York City office four days per week as part of the hybrid work model.

Responsibilities

• Support the Consumer Initiative Framework from intake through completion by helping teams define outcomes, ownership, dependencies, decisions, and required workstreams.
• Serve as the Consumer organization's Asana expert and maintain Asana as the system of record for initiatives, priorities, ownership, dependencies, and progress.
• Build and maintain templates, automations, dashboards, and reporting to simplify planning, execution, and visibility across teams.
• Improve Creative Operations by optimizing intake, prioritization, capacity planning, workflow visibility, and collaboration across Creative and partner teams.
• Support initiative planning and execution by tracking priorities, risks, dependencies, resource needs, and key decisions, and help teams resolve blockers.
• Establish lightweight operating standards across initiatives, business-as-usual work, lifecycle programs, and recurring workflows without creating unnecessary process.
• Partner with Marketing, Creative, and other shared capabilities to align priorities, clarify ownership, and improve cross-functional coordination.
• Identify and implement AI, automation, and no-code solutions that reduce manual work, streamline workflows, and improve operational efficiency.

Benefits

• Access to innovative training programs, immersive workshops, and exclusive industry events.
• Flexible hybrid work arrangement.
• Employee Resource Groups and a focus on fostering connection and belonging.
• Medical, dental, and vision insurance from Day 1.
• 401(k) plan with a company match.
• Opportunity to collaborate with professionals across media, advertising, technology, fashion, lifestyle, and publishing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed