Operations Processor- Day 2 Processing

U.S. Bank • Gresham, OR

3d • $20 - $24 • Onsite

About The Position

The Operations Processor 4 is responsible for processing incoming return items, conducting transaction research, and supporting exception processing activities. This role requires strong attention to detail, analytical thinking, and the ability to prioritize multiple tasks while maintaining accuracy in a high-volume environment.

Requirements

• High school diploma or equivalent
• Two to four years or more of operations services related work experience
• Strong PC skills
• Good verbal and written communication skills
• Ability to identify, analyze and resolve exceptions through data interpretation
• Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
• Expereince with TRIPS, CASTr, and ATF along with Hogan is perferred

Responsibilities

• Processing incoming return items
• Conducting transaction research
• Supporting exception processing activities

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED