Operations & Policy Analyst 1 (Operations & Policy Analyst 1)

State of Oregon • Portland, OR

1d • Hybrid

About The Position

The primary purpose of the Operations Analyst is to identify, recommend, and implement operational activities to improve the overall efficiency and effectiveness of the recruiting and offboarding functions in the Office of Business Operations. The Operations Analyst provides operational support for the Office of Business Operations and within Health Policy & Analytics, as assigned, and ensures that the recruitment, onboarding, and offboarding functions are effective for the division. Using independent decision making, this position implements and coordinates administrative initiatives and directives. This position is authorized to make decisions in the routing of assignments, movement of information and initiating follow up when deadlines need to be met or when quick response is needed.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Nice To Haves

• Experience interacting with and providing professional and helpful feedback to all levels of management.
• Excellent organization and task management skills.
• Experience providing exceptional customer service.
• Proficiency in MS Office-especially Outlook, Word, Excel, as well as Smartsheet and Adobe.
• Understand the implications of new information for both current and future problem-solving and decision-making.
• Skill in monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Excellent at developing constructive and cooperative working relationships with others, and maintaining them over time.
• Ability to encourage and build trust, respect and cooperation among team members.
• Experience with translating what information means and how it can be used.
• Ability to establish long-range objectives and specify the strategies and actions to achieve them.
• Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.
• Experience using teleconference, webinar, and other communication software or technology.
• Ability to learn new software and technology quickly.
• Ability to write clearly, effectively, and proficiently.
• Skill in developing various documents including procedures, formal letters, emails, and reports.
• Consistent transportation to get to the state office building for any appointments.

Responsibilities

• Identify, recommend, and implement operational activities to improve the overall efficiency and effectiveness of the recruiting and offboarding functions in the Office of Business Operations.
• Provide operational support for the Office of Business Operations and within Health Policy & Analytics, as assigned.
• Ensure that the recruitment, onboarding, and offboarding functions are effective for the division.
• Implement and coordinate administrative initiatives and directives using independent decision making.
• Make decisions in the routing of assignments, movement of information and initiating follow up when deadlines need to be met or when quick response is needed.

Benefits

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level