Medical Transportation Policy & Program Coordinator (OPERATIONS & POLICY ANALYST 1)

State of Oregon • Salem, OR

4d • $4,519 - $6,904 • Hybrid

About The Position

The Medicaid Division is responsible for the design, development, implementation, monitoring, evaluation, and improvement of publicly funded Medicaid programs and related health programs, which includes the Oregon Health Plan (OHP), Healthier Oregon, the OHP-Bridge Program, and initiatives under 1115 demonstration waivers, state plan authorities, and 1915 home and community-based services waivers. The Medicaid Provider Network & Workforce Development Policy unit provides subject matter expertise and FFS program leadership. For these programs, the Hospital & Professional Services Policy subunits write administrative rules (OAR), directs coverage policy, directs provider enrollment and provider billing policy, issues guidance, and guides rate setting. The primary purpose of this position is to support transportation programs under the Oregon Health Plan (OHP). OHP covers emergency (ambulances) and non-emergency (regular rides) transportation to help members get to eligible healthcare services and appointments. This position works closely with the transportation program leads and leadership to make updates to program administrative rules, fee schedules, guidance documents, and the state’s claims processing system. This position also consults with partners, community members, and Tribes to gain their perspectives about OHPs transportation coverage. The work also includes monitoring program expenditures and outcomes, evaluating program impacts, and giving compliance feedback to transportation providers and contractors. This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Nice To Haves

• Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community-based organizations, and advocacy groups.
• Demonstrated experience supporting meeting coordination and project tracking, including the preparation of planning tools, data, and documentation that contribute to collaborative communication and informed decision-making.
• Knowledge of legislative and regulatory processes; specific knowledge of Oregon Administrative Rules, Oregon Revised Statutes, and federal and state Medicaid laws and regulations is valued.
• Ability to explain agency procedures and provide accurate technical assistance regarding forms, policies, and administrative processes within an established regulatory or programmatic framework.
• Knowledge of quality assurance and continuous process improvement procedures including experience support for compliance monitoring and assistance with audit preparation or documentation.
• Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
• Ability to demonstrate proficiency in Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet.

Responsibilities

• Support transportation programs under the Oregon Health Plan (OHP).
• Make updates to program administrative rules, fee schedules, guidance documents, and the state’s claims processing system.
• Consult with partners, community members, and Tribes to gain their perspectives about OHPs transportation coverage.
• Monitor program expenditures and outcomes.
• Evaluate program impacts.
• Give compliance feedback to transportation providers and contractors.

Benefits

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level