Transportation Operations Coordinator

Ashley Furniture Industries•Redlands, CA
•$21 - $25•Onsite

About The Position

Ashley Furniture is the world's largest manufacturer of home furnishings, driven by innovation, competitiveness, and a commitment to excellence. They focus on inspiring the love of home and delivering an exceptional customer experience. Ashley invests in developing future leaders and provides learning opportunities for team members. This specific role is for an Operations Coordinator with a focus on routing, responsible for day-to-day routing and capacity planning, monitoring operations and warehouse capacities, and facilitating communication between departments to maximize capacity cost-effectively. The position also involves applying accountability standards based on key metrics, implementing change for continuous improvement, and performing other Operations Coordinator duties when routing tasks are completed.

Requirements

  • Relevant Experience: Experience in customer service, logistics, supply chain management, or transportation coordination, including managing orders, transportation, and inventory.
  • Strong Communication Skills: Excellent oral and written communication skills, with the ability to communicate effectively with both internal teams and external transportation partners.
  • Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines with attention to detail.
  • Problem-Solving Ability: Ability to troubleshoot issues and make quick, informed decisions to keep transportation and deliveries on track.
  • Tech-Savvy: Proficiency in using logistics software, ERP systems, or TMS (Transportation Management Systems), and the ability to quickly learn new tools as needed.

Nice To Haves

  • Strong attention to detail and accuracy in record-keeping

Responsibilities

  • Coordinate Transportation Logistics: Manage and schedule transportation for timely and accurate deliveries from the distribution center.
  • Track Performance: Monitor delivery schedules, track transportation performance, and resolve any issues to ensure goods arrive on time.
  • Collaborate Across Departments: Work with internal teams, including inventory management and customer service, to ensure seamless coordination and timely order fulfillment.
  • Manage Documentation: Handle transportation-related paperwork and ensure compliance with all regulations, such as shipping documents and safety protocols.
  • Optimize Routing: Work with drivers and third-party transportation providers to optimize delivery routes and improve efficiency.
  • Troubleshoot Transportation Issues: Resolve any transportation or scheduling issues quickly and effectively to minimize disruptions.
  • Suggest Process Improvements: Identify opportunities for process improvements in transportation coordination and suggest changes to enhance efficiency.

Benefits

  • Health, Dental, Vision, Employee Assistance Program
  • Paid Time Off; increases with years of service
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Tuition Assistance
  • Ashley Wellness Centers (location specific)
  • 401(k) and Profit Sharing
  • Life Insurance
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