Operations Pharmacist

MaineGeneral Health • Augusta, ME

1d

About The Position

MaineGeneral Health is seeking a knowledgeable and solutions-oriented Operations Pharmacist to support the clinical and fiscal operations of its medication management information systems. The role combines pharmacy expertise, healthcare technology, and operational support to help ensure medication management systems are safe, effective, compliant, and aligned with organizational needs. The pharmacist collaborates with Pharmacy, Information Technology, Finance, and other departments to evaluate system workflows, coordinate technology enhancements, support system implementation and maintenance, and educate and guide end users. The role also assists pharmacy leadership with assigned operational responsibilities and serves as a resource for medication management systems and related processes. Occasional pharmacy staffing may be required.

The position evaluates medication management workflows and technology requirements across MaineGeneral Medical Center, identifies opportunities to improve system functionality, efficiency, and safety, and supports software selection, configuration, testing, and implementation. It helps ensure systems align with organizational policies, regulatory requirements, and accreditation standards, and performs system maintenance, data analysis, issue investigation, and troubleshooting. The pharmacist develops and delivers user training, provides subject matter expertise, partners with IT and Finance on pharmacy systems and billing questions, conducts audits as needed, and supports pharmacy leadership and operational improvement initiatives.

This is a 40-hour-per-week, exempt position. The stated salary range reflects base salary; individual compensation depends on experience, qualifications, skills, and market considerations.

Requirements

• Licensed as a pharmacist by the Maine Board of Pharmacy, or eligible for licensure through reciprocity.
• Strong understanding of pharmacy operations, medication management processes, and medication safety principles.
• Ability to analyze workflows, identify operational challenges, and develop practical technology-based solutions.
• Strong analytical, problem-solving, and organizational skills, including the ability to interpret system data and support audit activities.
• Excellent written and verbal communication skills and the ability to educate and support users with varying levels of technical knowledge.
• Ability to collaborate effectively with Pharmacy, IT, Finance, and other multidisciplinary teams.
• Demonstrated ability to manage multiple priorities, coordinate projects, and support continuous improvement initiatives.

Nice To Haves

• Knowledge of healthcare information systems, software implementation, system testing, and application maintenance.

Responsibilities

• Evaluate medication management workflows and technology requirements across MaineGeneral Medical Center and identify opportunities to improve functionality, efficiency, and safety.
• Analyze, evaluate, select, configure, test, and coordinate implementation of software solutions supporting medication management operations.
• Ensure medication management information systems align with organizational policies, regulatory requirements, and accreditation standards.
• Implement, test, maintain, and optimize medication management information systems for reliable pharmacy operations.
• Perform ongoing system maintenance and data analysis, investigate issues, and help troubleshoot technical questions and problems.
• Develop and deliver system training and educational resources for end users.
• Serve as a subject matter expert and provide leadership, guidance, and support to users across the organization.
• Partner with IT and Finance on medication management, pharmacy systems, and billing-related questions.
• Liaise between Pharmacy and other departments to facilitate communication, resolve system-related issues, and support operational improvements.
• Conduct audits as needed to support system accuracy, regulatory compliance, and effective medication management processes.
• Assist pharmacy leadership with assigned daily management activities and clinical and fiscal operations initiatives.
• Support planning, development, coordination, communication, and implementation of system improvements and operational initiatives.
• Provide occasional staffing in the Pharmacy as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Wellness programs and resources
• Industry-leading leave for new parents
• Generous earned time plan for holidays, family time, vacation, and personal needs
• Employee Assistance Program for employees and household members
• Payactiv access to earned wages before payday
• Tuition reimbursement
• 403(b) company-matching contributions of up to 2% of eligible pay for eligible employees
• 401(a) retirement income plan with another 2% contribution
• Insurance plans covering loss of income due to death, terminal illness, or serious injury from accident
• Short-term disability insurance
• Long-term disability insurance
• Leadership-supported career development programs and learning and development resources

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed