Specialty Operations Pharmacist

WellDyne•Lakeland, FL

2d•Onsite

About The Position

The Specialty Operations Pharmacist supports pharmacy operations, compliance, and service quality. The role works with pharmacy leadership and other departments to maintain accreditations, address patient escalations, support fulfillment operations, and use analytics and reporting to improve processes and outcomes. The position is onsite in Lakeland, Florida, with a stated schedule of Monday through Friday, 8:30 a.m. to 5:00 p.m.; flexibility may be needed during periods of peak volume.

Requirements

Bachelor of Science in Pharmacy (BS Pharmacy).
Active, clear license to practice pharmacy.
Ability to become licensed in multiple states as required.
Strong organizational and communication skills.
Ability to work independently and as part of a team.
Proficiency in analytics and reporting tools.
Commitment to patient confidentiality and compliance standards.

Nice To Haves

Doctor of Pharmacy (PharmD).
Experience in specialty pharmacy operations.
Specialty pharmacist certification.
One year of specialty pharmacy experience.

Responsibilities

Work a flexible schedule when needed, particularly during periods of peak volume.
Collaborate with leadership to prepare for and help maintain pharmacy accreditations.
Perform assigned duties and provide backup support to other pharmacists as needed.
Assist with resolving patient escalations and complaints professionally and promptly.
Guide and assist back-end pharmacy technician responsibilities, including inventory maintenance, purchasing, packing, shipping, and fulfillment.
Apply analytics and reporting to support operations and improve processes and outcomes.
Complete assigned operations and compliance projects.
Communicate effectively with departments outside the pharmacy to support smooth operations and collaboration.
Monitor and assign tasks within operations queues to help meet quality, production, and service-level expectations.
Identify exceptions using critical thinking and assist with their resolution.
Maintain patient confidentiality in accordance with HIPAA regulations.