Operations Officer Maternity Cover x 2, 1 x Leicestershire, 1 x Nottinghamshire Maternity cover.

The Duke of Edinburgh's Award

6d•Remote

About The Position

The Duke of Edinburgh’s Award is recruiting two Operations Officers for 12-month maternity cover contracts: one covering Nottinghamshire and one covering Leicestershire. The roles are part of the England Operations team and support the delivery and growth of DofE programmes. Working remotely and within the relevant local area, each officer manages a portfolio of Licensed Organisations and works with colleagues across England to increase participation, maintain programme quality and support growth. The roles involve regular travel within the portfolio area, occasional early mornings, evenings, weekends and overnight stays, and attendance at online and in-person meetings and events.

Requirements

Excellent relationship-building and stakeholder management skills.
Strong communication and influencing abilities.
Ability to work independently while contributing effectively within a team.
Outstanding organisational and administrative skills, including the ability to manage competing priorities.
Strong written communication skills and excellent attention to detail.
Experience facilitating meetings, delivering training or presenting to groups.
Solution-focused mindset and confidence to challenge poor practice constructively.
Ability to analyse and interpret data to support decision-making.
Competency in Microsoft Office applications.
Live within, or very close to, Nottinghamshire or Leicestershire.
Willingness to travel regularly across the portfolio area using public transport or a personal vehicle.
Flexibility to work occasional early mornings, evenings and weekends to support meetings and events.

Nice To Haves

Knowledge of or experience with the Duke of Edinburgh’s Award.
Understanding of education, youth work or related sectors.
Experience supporting programmes that promote inclusion and participation.

Responsibilities

Act as the primary contact for a portfolio of Licensed Organisations, supporting them to deliver DofE programmes and achieve their development goals.
Build and maintain relationships with schools, colleges, charities, local authorities and other Licensed Organisations.
Provide day-to-day guidance, support, induction and training to DofE staff and volunteers.
Create and implement development plans to help organisations grow and improve their DofE provision.
Monitor performance, analyse data and use online management tools to track targets and opportunities.
Support organisations in using eDofE and other DofE systems effectively.
Conduct licence reviews and contribute to onboarding new Licensed Organisations.
Increase participation among young people who face barriers to opportunity and help create a more inclusive programme.
Attend regular online and face-to-face meetings across the portfolio area.
Support regional and national DofE events, including occasional weekend work and overnight stays.
Contribute to charity projects, working groups, funding applications and reporting activities.
Support delivery of the DofE strategy and England Business Plan.

Benefits

Generous pension contribution.
Employee assistance programme.
Healthcare cash plan.
Volunteer leave.
25 days’ holiday, plus bank holidays and an additional three days’ paid leave between Christmas and New Year.
Option to buy additional annual leave.
Benefits discount website.
Death-in-service benefit of four times salary.
Incapacity benefit.
Generous family leave and sick leave.
Geographical allowance of 7%, capped at £4,000 per annum, for staff with a home or office-based postcode within 30 miles (as the crow flies) of Charing Cross, WC2N 5HS.